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Business Analyst - Agile, Requirements & QA Expert

Location:
Ashburn, VA
Posted:
January 28, 2026

Contact this candidate

Resume:

Vikas Alaigh

Experience Summary:

Summary:

Experienced results driven by business analyst professional with experience into business analysis.

Experienced working in an agile environment.

Responsible for running business design sessions with dev, uat and business teams.

Requirement analysis with use case diagrams, class diagrams, state diagrams, sequence and collaboration diagrams for intranet based and client server application development.

Develop test plans and test cases, assist in automation testing using gherkin's format and work with uat to perform user acceptance testing.

Experienced using version one and alm tools for requirements documents and business rules.

Writing user stories and using cases and ensuring testing meets user requirements.

Systems analysis, designing and software quality assurance in industries such as government, information technology, banking/finance, and insurance.

Managed complex programs, facilitating acquisition of business requirements.

Prepared design specifications, developed reporting and analytics, tested and managed user adoption.

Knowledge of java object design and patterns.

Knowledge of db2 and oracle databases and writing sql queries.

Experienced handling multiple projects simultaneously in deadline-oriented environment with ability to reach decisions in a timely manner.

Alternative analysis: analytical hierarchical process (ahp) to select suitable cots products for replacing existing applications.

Evaluated vendors and cots products as part of determining approach to implementation of new services or software product.

Risk assessment, use cases, transparent business-aligned development efforts, and time-boxed delivery.

Experienced in coordinating resources; setting deadlines; assigning responsibilities and monitoring, summarizing, and communicating the progress of the project.

Advanced analytical skills with excellent problem-solving capacity, throughout sdlc.

Conduct peer review (formal/informal) and provide feedback.

Optimized processes and increased efficiency by 10%.

Completed business requirements analysis including the evaluation of systems specifications for client two weeks ahead of deadline.

Active Public Trust clearance

Relevant Experience

Cognitive Medical Systems/ Veterans Affair September 2022 - Present

Sr Business Analyst

Participates in all software development phases (i.e., requirements, analysis, design, develop, test), with emphasis on gathering and analyzing business customer requirements, to support the software implementation of these solutions and other business systems such as Azure DevOps, including legacy support and modernization enhancement efforts.

Worked on creating Kanban Board in Azzure DevOps to help manage work items and track progress efficiently.

Understands and adheres to the Scaled Agile Framework (SAFe) software development methodology.

Decomposes customer requirements into Epics, Features, User Stories, and/or Bugs/Defects as outlined by SAFe.

Collaborates with client business customers and representatives, contract team leadership and team members, and other project/program stakeholders as required/directed to improve a clients’ business processes using data integration and process improvement by leveraging the products’ standard software configuration and developing/designing custom enhancements when necessary.

Working within the SAFe software development framework, the Senior Business Analyst will work closely with the client to refine requirements, provide guidance, functional and technical experience, and will incorporate knowledge of clients’ processes to deliver scalable design specifications that will satisfy a client’s business requirements.

Thorough understanding of software development lifecycles, business rules, functional & non-functional requirements, technical aspects, theories, and other related concepts in the field.

Receives assignments in the form of objectives and establishes goals to meet these outlined objectives.

Provided support and direction to teammates according to established communications plans, policies, and management guidance.

Provides functional and/or technical solutions to a wide range of difficult problems where analysis of data requires evaluation of identifiable factors.

Solutions created and delivered are imaginative, thorough, practicable, and consistent with organization objectives.

Works under only general direction as provided by the Project Managers. Independently determines and develops approach to solutions. Work is reviewed upon completion for adequacy in meeting objectives.

Demonstrates excellent judgment in selecting methods and techniques for obtaining goals and solutions.

Contributed to completion of specific programs and projects.

Frequent inter-organizational and outside-customer contacts. Represents the team and organization in providing solutions to difficult technical issues associated with specific projects and programs.

ATPCO October 2019 – Sept 2022

Business Analyst

Worked with the development teams to meet acceptance criteria, gathering, and documenting the business requirements.

Possessed good organizational and prioritization skills; able to multi-task, proficient ability to organize and prioritize work and handle multiple projects and manage conflicting priorities.

Experienced with formal project management practices, problem management and change control.

Comfortable in a business facing role, liaising with a variety of stakeholders daily particularly during high pressure scenarios.

Facilitate requirements gathering discussions with customers and internal teams.

Gather and document Business Operational Readiness Review document.

Facilitate requirements meetings and influence decisions.

Independently determines and develops approach to solutions.

Experienced in Collaborating with team members and interact across organizational lines to meet business objectives.

Experienced in reviewing system requirements / spec to ensure business requirements are translated correctly.

Build Dashboards in JIRA and managed Kanban board during project life cycle.

Build Dashboards in TABLEU forecasting revenue, YTD profit and loss data.

Interact, collaborate, and support SIT/UAT testing.

Managed multiple priorities and meet deadlines.

Performed Data analysis using SQL queries.

Build Dashboards in Jira.

Engage with business leaders and users to understand how data-driven changes to process, products, services, software, and hardware can improve efficiencies and add value.

Facilitate requirements gathering discussions with customers and internal teams.

Managing and developing system requirements documents in JIRA.

Updating online help documents along with Master documents with enhancements.

Facilitate meetings with development and testing teams.

Performing data mapping exercise for our customers

Experienced in Collaborating with team members and interact across organizational lines to meet business objectives.

Performed API testing using POSTMAN

Worked under limited supervision

Provided management with risk analysis reports

Freddie Mac September 2017 - October 2019

Sr. Analyst

Worked with various teams to gather business and system requirements for development and document mappings and rules.

Manage requirements document.

I am engaged with developing SIT/User Acceptance test cases and data sets.

Strong Logical thinker performing data analysis.

Solid understanding of business & systems needs and detail requirements.

Lead BDD sessions with Dev, UAT and business teams

Develop test cases, helped automate automation testing using Gherkin's format and work with UAT to perform user acceptance testing for projects.

Gather and document Business Operational Readiness Review document

Facilitate requirements meetings and influence decisions.

Works on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current data management trends.

Solutions are innovative, thorough, and practicable.

Worked under limited direction.

Independently determines and develops approach to solutions.

Experienced in Collaborating with team members and interact across organizational lines to meet business objectives.

Experienced in reviewing system requirements / spec to ensure business requirements are translated correctly.

Interact, collaborate, and support SIT/UAT testing

Managed multiple priorities and meet deadlines.

Analyze large datasets (Structured and Unstructured data - XMLs, JSONs, PDFs) using big data platform.

United States Patent & Trademark Office January 2013 - August 2017

Lead Analyst

Worked with the development teams to meet acceptance criteria, gathering, and documenting the requirements.

Managed all aspects of the DevOps (Pipeline, CMDB and Dashboard).

Hands-on experience as Business Analyst and Testing both manual as well as automation.

Created test procedure, development and review, project customization and administration, defect management, configuration management and version control.

Participated in defining system integration and user-acceptance test plans.

Assisted with the analysis of bug fixes/ issues, with ability to lead small groups of IT and business employees for troubleshooting, problem resolution and brainstorming initiatives though analysis of available solutions.

Partnered in the business areas in the creation of process workflow documentation and user manuals.

Executed client communication including various written communications, one-on-one client conversations, large group presentations, and assist with orientation and training to end users for modified and new systems.

Created and analyzed reporting needs by business area.

Supported applications running in a cloud environment.

Experienced in software development and QA testing; knowledge of software development lifecycles and methodologies including DevOps or agile delivery models, Scrum methodology.

Possessed good organizational and prioritization skills; able to multi-task, proficient ability to organize and prioritize work and handle multiple projects and manage conflicting priorities.

Experienced with formal project management practices, problem management and change control.

Comfortable in a business facing role, liaising with a variety of stakeholders on a daily basis particularly during high pressure scenarios.

Brought overwhelming enthusiasm and awareness to projects, applying expert judgment in keeping teams focused and delivering success in rapidly evolving environments.

HP supporting United States Postal Service April 2011 - January 2013

Sr. Business Analyst

Worked as team member with Project Manager to gather and documents systems functional and nonfunctional.

requirements from various sources

Facilitated business analysis and requirements gathering sessions.

Analyzed functional requirements for development, readiness and testability in partnership with Technical Lead and Software Quality Assurance Engineer

Worked with BRMs, technical leads, and/or stakeholders to identify/extract project objectives, goals, and business processes to ensure delivery of requirements within project scope as defined in project charter.

Logged data related tickets in Version One.

Prepared project artefacts including use cases, user stories, workflows, process flows, and other documents as deemed necessary.

Handled all requirement related inquiries, clarification requests, and updates requirements while partnering with PMs.

Tracked and maintained requirements backlog for availability into subsequent projects. Ensures high-level project backlog requirements are documented and available in central repository.

Acted as Lead for all testing, System Integration Testing, supporting Customer.

Created Income Statement reports using Investran System.

Provided ad-hoc reports for the management using SQL.

Performed data analysis.

Reviewed data with business users, data mapping, and escalating data issues

Created flow charts and diagrams using Microsoft Visio.

Performed Functional Testing for testing API using SoapUI supporting HTTP.

Maintained requirements and testing documents in ALM.

Performed Acceptance Testing, supporting Production releases and post-production efforts.

Developed business requirements.

Handled all TSLC documents and supporting required signoffs.

Handled all SOX (Waterfall) documents and supporting required signoffs.

Supported all audit and review activities related to the code, effort, including SOX and TSLC, and other audits and/or inquiries as required.

Made updates to any technical diagrams, workflow diagrams, integrated support diagrams and other documents that are impacted by the effort.

Wrote user stories (facilitated User story Agile workshop)

Worked closely within IT in setting standards for business analysis deliverables, prepares and maintains templates.

Worked with the business customers to identify all issues to be worked on and will work as necessary with the subject matter experts identified by the customer to support this effort.

Maintained and published a release plan identifying all issues prioritized and work status.

Analyzed all eFMS application and database occurrences to identify all FSO and Office code references/dependences to the FSO.

Developed a database to remove all occurrences from the application and database.

Created a plan and script to cover specific data as required.

Removed all FSO dependency not only in the eFMS system but also remove all reference to the term "FSO" throughout all ASR reports.

Customs March 2010 - April 2011

Business Analyst

Acted as Business analyst for the transition of PGA (Partner Government Agency) paper's process to be streamlined through ACE (Automated Commercial Environment).

Collaborated with external and internal stakeholders for gathering requirements, understanding the scope and future state.

Worked as team member with Project Manager to gather and documents systems functional and nonfunctional requirements from various sources.

Wrote and maintained system requirements in DOORS.

Facilitated business analysis and requirements gathering sessions.

Analyzing functional requirements for development readiness and testability in partnership with Technical Lead and Software Quality Assurance Engineer

Prepared project artefacts including use cases, user stories, workflows, process flows, and other documents as deemed necessary.

Provided analytical skills to critically evaluate the information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from detailed information to a more general understanding.

Distinguished solution ideas from requirements with attention to details and accuracy without analysis paralysis.

Produced quality requirements documents, process maps, case diagrams, test plans and other key artifacts.

Developed and managed project plans while providing status updates to management.

Captured and updated user stories/requirements in user story format.

Acted as Active lead in technical reviews and inspections of requirements.

Provided ad-hoc reports to the external and internal teams using SQL.

Provided detailed business and data requirements including complex data mappings.

Developed process flows, reports to documents and provided recommendations.

Participate in Daily Scrum Stand-up Work with the development team to ensure all changes are corrected accordingly.

Wrote user stories (facilitated User story Agile workshop)

Collaborated on an effort to create a dashboard (JIRA Confluence) for the management team that will provide briefly where each PGA stands.

USPTO September 2007 - March 2010

Business Analyst

Managed all user stories/requirements were updated and clarified at each iteration of the sprint and resubmitted for prioritization, review, and approval.

Prepared Business Requirements wrote and maintained requirements in DOORS.

Wrote user interface specifications.

Documented (BRD) and the conversion of Business requirements into functional Requirements Specification (FRS) and Technical Specification using Rational Requisite Pro Define.

Actively participated in technical reviews and UAT testing and was responsible for ensuring that requirements are complete and appropriately documented, reviewed, approved, and baseline.

Provided Ad-hoc reports using SQL Tracked requirements status and change activity throughout the project life cycle.

Maintained requirements in ALM.

Evaluated potential COTS product.

Provided White paper analysis to provide future COTS product to replace OEMS with 80% out of the box and 20% customization.

Education

Bachelors in business administration – University of Delhi 2002

Certifications

Professional Organizations

""

Publications and Abstracts

""

Skills

Agile

API

Business Process Management

Case Management

Change Management

Configuration Management

Customer Support

Software Development (User Stories)

Data Analysis

Data Management

Data Modelling

DOORS

Erwin 3.5.2

XML

COTS

GUI

Help Desk

HTTP

Java

JIRA

MS Office

Investran system reporting

Process Management

PVCS

Quality Management

Quality Assurance

Quest

Relationship Management

Requirements Analysis

Risk Analysis

Scrum

SDLC

SQL

SQL Server

System Integration

Test Director

TQM

UML

User Interface Design

Validation



Contact this candidate