Client-Focused Administrative Specialist
Resume:
Victoria Blackwelder
Sykesville, MD 21784
Cell: 410-***-****
***************@*****.***
Employment
New York J&P Pizza, Sykesville, MD Delivery Driver – August 2024 – current
Safely operate vehicle to deliver goods to residential and commercial customers across designated routes, manage daily delivery schedule, ensuring timely and accurate drop-offs and pick-ups, load and unload merchandise, verify delivery contents against shipping invoices and ensuring product integrity, maintain detailed delivery logs, including mileage, fuel usage, and customer receipts, provide exceptional customer service, resolving delivery issues and maintaining positive client relationships. conduct routine vehicle inspections and reported maintenance needs to ensure vehicle safety and compliance with regulations.
Hair Affair, Ellicott City, MD, Receptionist - August 2023 – July 2024
Responsible for opening and closing of salon, schedule and confirm appointments for clients, perform financial transactions, including cash and credit cards, inform clients about new services and discounts, perform customer service detail, greet clients in a friendly manner, perform general cleaning, wash client’s hair, and perform all other administrative duties as assigned.
Signature Hair Design, Ellicott City, MD, Receptionist - January 2014 – June 2023
Responsible for opening and closing of salon, schedule and confirm appointments for clients, perform financial transactions, including cash and credit cards, inform clients about new services and discounts, perform customer service detail, greet clients in a friendly manner, perform general cleaning, wash client’s hair, and perform all other administrative duties as assigned.
Signature Hair Design, Ellicott City, MD, Apprentice – January 2018 – June 2023
Work under the supervision of Senior Hair Stylist to gain significant hands-on experience in performing cutting, coloring and other hair styling of clients.
Bethany Lane Baptist Church, Ellicott City, MD, Child Care, June 2022 –January 2023
Responsible for providing age-appropriate care which includes: feeding, changing diapers, escorting to the bathroom, maintaining a safe environment, putting children down for naps, holding, or sitting with and cheerfully interacting with children through games, stories, play and prayer.
The Dog Wash, Ellicott City, MD, Receptionist - Oct 2021 - June 2022
Scheduled and confirmed appointments for clients, performed financial transactions, including cash and credit cards, informed clients about new services and discounts, performed customer service detail, greeted clients in a friendly manner, performed general cleaning, bathed dogs and performed all other administrative duties as assigned.
Education and Skills
Keystone Academy - High School - Diploma – 2019
Microsoft Word, Outlook, Google, Various databases (for appointments), and Multiple Phone Lines
Community Outreach
Volunteer at the following organizations:
Light House Church, Glen Burnie, MD, Volunteer, Child Care
Bethany Lane Baptist Church, Ellicott City, MD, Volunteer, Child Care and Vacation Bible School
Covenant Church, Ellicott City, MD, Homeless Shelter/Cold Weather Shelter Program
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