Remote Tech-Savvy Customer Support Specialist

Destinay Turner

Litchfield, Kentucky 1-270-***-**** ************@*****.***

Work Status: Authorized to work in the U.S.

SUMMARY

Tech-literate AI Software Engineering student and independent professional with a focus on remote efficiency and high-speed problem solving. Proven ability to master complex technical systems in record time while maintaining elite customer satisfaction ratings in high-volume environments.

TECHNICAL SKILLS & REMOTE INFRASTRUCTURE

• Rapid Learning: Mastered Python fundamentals in 7 days; capable of learning any CRM or support software within one business week.

• Home Office: Dedicated, private workspace with high-speed fiber internet and professional audio equipment for 100% uptime.

• Tools: Microsoft Office 365, Google Workspace, Slack, Zoom, CRM Navigation, AI-Assisted Troubleshooting.

PROFESSIONAL EXPERIENCE

Self-Employed / Independent Contractor Logistics & Customer Support 20XX – Present

• Navigate high-volume, real-time logistics and customer service discrepancies for a national delivery platform.

• Maintain a 4.8+ customer satisfaction rating by resolving complex order issues and technical app glitches independently.

• Demonstrate 100% reliability and strict time management in a fully autonomous, remote setting.

EDUCATION

Maestro University B.S. in AI Software Engineering In Progress

Grayson County High School High School Diploma 2014

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