Certified Nursing Assistant with Delivery Experience
Resume:
Jayla Craig
Woodhaven, MI *****
**********@*****.***
Professional Summary
Accomplished Certified Nursing Assistant with 1+ years of experience in patient care, specializing in memory and Alzheimer's care. Proven ability to provide compassionate support and maintain high standards of hygiene and safety. Experienced in diverse roles, including warehouse operations and food service, demonstrating strong organizational and communication skills. Committed to enhancing patient well-being and delivering exceptional service in healthcare settings. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Amazon Delivery Driver
Riman Logistics LLC-Fort Myers, FL
July 2025 to Present
• Delivered packages to customers' homes and businesses in a timely and efficient manner
• Maintained a high level of customer service by ensuring accurate and on-time deliveries
• Managed returns process, including inspecting returned items for damage or defects
• Resolved customer inquiries and concerns regarding package delivery or returns
• Followed established safety protocols to ensure personal safety as well as the safety of others on the road
• Maintained cleanliness and organization of delivery vehicle, ensuring it was stocked with necessary supplies such as fuel, water, and cleaning materials
• Adhered to company policies and procedures related to package handling, security, and confidentiality
• Participated in training programs to enhance knowledge of product handling techniques and safe driving practices
• Collaborated with team members to optimize delivery routes for maximum efficiency
• Utilized handheld devices to scan and track packages throughout the delivery process
• Handled a large volume of packages daily, averaging XX deliveries per shift
• Utilized GPS navigation systems to plan the most efficient delivery routes
• Adhered to all safety protocols and traffic laws while operating delivery vehicles
• Followed company policies and procedures for handling returns or damaged items from customers
• Communicated effectively with dispatchers, providing updates on delivery status throughout the day
• Maintained cleanliness and organization of delivery vehicle, conducting routine inspections for maintenance needs
• Demonstrated strong problem-solving skills when faced with unexpected challenges during deliveries
• Completed necessary paperwork related to each delivery, including proof-of-delivery documentation
• Developed strong knowledge of local roads, neighborhoods, and traffic patterns to optimize route planning
• Maintained a clean driving record throughout employment tenure
• Participated in training programs focused on safe driving practices and package handling techniques CNA - Certified Nursing Assistant
Medilodge-Taylor, MI
December 2022 to February 2024
check n change
charting
feeding
showers and grooming
PT
• Provided direct patient care, including bathing, dressing, feeding, and assisting with mobility
• Monitored vital signs and reported any changes or abnormalities to the nursing staff
• Assisted with medical procedures such as wound care, catheter insertion/removal, and medication administration under the supervision of a nurse
• Maintained a clean and safe environment for patients by regularly sanitizing equipment and ensuring proper disposal of waste
• Documented patient information accurately in electronic health records (EHR) to ensure continuity of care
• Collaborated with interdisciplinary healthcare team members to develop and implement individualized care plans for patients
• Responded promptly to call lights and requests for assistance from patients, providing compassionate support at all times
• Assisted in transferring patients between beds, wheelchairs, stretchers, or other modes of transportation using proper lifting techniques
• Supported patients' emotional well-being by actively listening to their concerns and offering comfort when needed
• Followed infection control protocols to prevent the spread of diseases within the healthcare facility
• Ensured patient safety by implementing fall prevention strategies such as regular rounding checks on high-risk individuals
• Performed basic first aid procedures in emergency situations until further medical help arrived
• Aided in physical therapy exercises prescribed by therapists to improve patient mobility
• Demonstrated excellent communication skills when interacting with patients' families regarding their loved ones' condition or needs
• Closely monitored fluid intake/output levels of assigned patients while maintaining accurate documentation
• Escorted patients safely throughout the facility during transfers or appointments outside their rooms
• Served as an advocate for elderly residents in long-term care facilities by addressing their concerns and ensuring their rights were respected
• Assisted in the implementation of individualized care plans for residents with chronic illnesses or disabilities
• Provided emotional support to residents and their families during difficult times, such as end-of-life care
• Collaborated with healthcare professionals to provide comprehensive care for patients with complex medical conditions
• Participated in interdisciplinary team meetings to discuss patient progress, treatment plans, and discharge planning
• Maintained a clean and organized work environment by regularly restocking supplies and equipment
• Assisted in the admission process by gathering patient information, taking vital signs, and orienting them to the facility's policies and procedures
• Supported patients' nutritional needs by assisting with meal planning, feeding, or providing appropriate dietary options
• Instructed patients on self-care techniques such as proper hygiene practices or medication management strategies
• Performed regular skin assessments to identify any signs of pressure ulcers or other skin breakdowns
• Maintained strict confidentiality regarding patient information according to HIPAA regulations at all times
Warehouse Associate
Amazon Warehouse-Romulus, MI
May 2022 to October 2022
stock and stow
load trucks
scan inventory
• Efficiently organized and maintained inventory in accordance with company standards
• Utilized forklifts and other equipment to safely transport materials within the warehouse
• Accurately picked and packed orders for shipment, ensuring proper labeling and documentation
• Collaborated with team members to complete daily tasks in a timely manner
• Performed regular quality checks on products to ensure they met specifications
• Assisted in conducting physical inventory counts to reconcile stock levels
• Maintained a clean and organized work area, promoting safety and efficiency
• Followed all safety protocols and procedures while operating machinery or handling hazardous materials
• Communicated effectively with supervisors regarding any issues or concerns related to inventory or operations
Hostess and Server
Outback Steakhouse-Canton, MI
October 2021 to April 2022
seat customers
take orders
serve food
buss tables
bar-tend
clean and stock
Server
LEO'S CONEY ISLAND-Plymouth, MI
May 2020 to October 2021
take orders
seat customers
serve food
buss tables
stocking and cleaning
Education
High school
Canton High School-Plymouth, MI
September 2018 to May 2022
None
Skills
• Communications
• Microsoft Office
• Memory Care
• Home care
• Food industry
• Custodial experience
• Patient care
• Alzheimer's Care
• HIPAA
• Laundry
• Vital Signs
• POS
• Food handling
• Front desk
• Office experience
• Data entry
• Medical terminology
• Meal Preparation
• Serving Experience
• Dementia care
• Warehouse experience
• Caregiving
• Senior care
• Time Management
• Cash handling
• Microsoft Word
• Bartending
• Nursing
• Presentation Skills
• Organizational skills
• Route driving
• Sales
• Medication Administration
• Computer skills
• Restaurant Experience
• Host/Hostess
• Babysitting
• Childcare
• Hospitality
• Commercial cleaning
• Hoyer lift
• Stocking
• Load & unload
Certifications and Licenses
Driver's License
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