Facilities, Security & Operations Manager

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CHRISTOPHER T. ELLIS

********@*****.*** Cell: 301-***-****

Summary

Experienced facilities specialist, manager and Security professional with excellent client and management skills. Action-oriented with strong ability to communicate effectively with technology, executive levels, and business audiences.

Summary of Qualifications

• Veteran

• Strong management and leadership skills

• 25+ years of strong facilities experience

• Excellent verbal and written communication skills

• Experience in site-selection analysis

• Ability to multitask, handle projects, people, and deadlines

• Experience in site-selection analysis

• Firearm licensed in District of Columbia, Maryland and Virginia

• Unarmed security: DCJS State of Virginia

• CPR Certified

Experience

Allied Security Washington, DC

Special Police Officer (Armed) 01/2017- Present

Secure premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry. Obtains help by sounding alarms to prevents losses and damage by reporting irregularities, informing violators of policy and procedures.

• Monitor security cameras and alarm systems.

• Report all incidents, accidents, and medical emergencies to law enforcement.

• Patrol facility and served as a general security presence and visible deterrent to crime and rule infractions.

• Issue security badges and visitor passes to all guests.

• Monitor loading dock and recorded all activity in a daily officer report. Development Finance Corporation (DFC) Washington, DC Global Solutions Group, Inc. (Contractor)

Facility Service Assistant 02/2022 – 11/2023

Responsible for administrative and facilities management including improvement planning, quality control, vendor and supplies management, and safety program compliance of large secure government facilities.

• Managed incoming facility service request and track via in house intranet portal of Service Now

• Oversaw and monitored repairs and correction actions ensuring compliance and timeliness with established contracts

• Effectively management procurement, storage, and distribution of office supplies

• Enhance company relationships with vendors monitoring daily work progress, operations, maintenance issues and building occupancy.

• Assisted Facility Director will completing daily set-up and teardown of all office equipment.

• Monitored safe work practices of all subcontractors.

• Monitored and maintained heating and air conditioning units.

• Coordinated mail sorting/processing, delivery, reservice, facility set-up 2

• Front Office backup coverage and serving as backup driver for the President and Executive Vice President of the corporation as needed.

• Aided in a team environment with other facility assistants.

• Provided motor vehicle operations assistance as back up driver to CEO Deputy CEO and/or Chief of Staff as needed.

Department of Labor (DOL) Washington, DC

Prime Technical Services Contractor (Contractor)

Senior Facilities Specialist 12/2021 – 02/2022

Provide IT support including coordination for office relocations, office consolidations, renovations and space reduction for all DOL regions in the US. Required to track and submit move request orders for circuit and provisioning for office relocations. Provide IT Statement of Work (SOW) and requirements for new floor plans. Provide onsite or remote IT support for consolidations, renovations, and space reductions.

• Provided network configuration support including maintaining a telecom circuit inventory, including addresses and configuration information for all sites and services.

• Worked hand-in-hand and in partnership with WAN and Internet services providers for circuit ordering, provisioning, activations, upgrades, maintenance, and management.

• Provided project coordination and management for IT office installations and relocations.

• Attended and coordinated space meetings to support regions with IT projects.

• Coordinated and supported network activation and equipment installation.

• Monitored and maintained cooling systems installed in all Datacom closets containing network equipment throughout the country.

Pew Charitable Trust Washington, DC

Senior Facilities Coordinator 06/2018 – 12/2021

Worked closely with the Senior Facilities Manager to support all facilities activities. As Coordinator, was the point of contact for internal and external customers and staff seeking support and information from the Facilities organization. Assisted managing office functions including: Work Order coordination, Security badge and access assignments, database management, daily office operations, maintaining office location records, vendor contracts, and providing general support services for the divisional staff.

• Assisted with and supervised coordination of cubicle moves and special events.

• Identified and solved complex problems impacting operations management and business direction.

• Tagged, organized and stored physical files.

• Generated shipment invoices, prepared packages and set up courier deliveries for customers.

• Provided full facilities support for replacing office light bulbs throughout the building, repaired furniture such as chairs, desk, file cabinets.

• Provided general patchwork and maintenance of offices. ICMCARC Washington, DC

Facilities Manager 06/2017 - 12/2017

Maintained and oversaw company’s grounds, buildings and equipment to ensure that a workspace is safe and functional. Negotiated contracts with service providers, inspected facilities to meet safety regulations and coordinated renovations and updates among team.

• Oversaw building improvements to update facilities and meet tenant requirements.

• Coordinated with onsite managers, liaison officers and other outside agencies regarding safety and preventive maintenance.

• Led investigations into system issues and planned fixes to minimize downtime and control costs.

• Answered all building emergencies and directed an efficient response.

• Planned maintenance activities in accordance with budget limitations, building use needs and operational requirements.

HBC Management Service Alexandria, VA

Security Officer

01/2016 - 12/2017

3

Secured premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry. Obtained help by sounding alarms to prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers Monitored security cameras and fire, building and alarm systems.

• Checked passes and credentials of persons seeking to enter the property.

• Performed thorough X-ray screenings.

• Inspected parking lot to verify that vehicles were properly parked and displayed parking permits.

• Monitored loading dock and recorded all activity in a daily officer report.

• Communicated with supervisors regarding any issues that occurred while on duty.

• Issued security badges and visitor passes to all guests. American Operations Corporation Chantilly, VA

Facilities Manager

01/2008 - 06/2016

Provided direct interface and frequent communication with government points of contact and multidisciplinary teams including architects, engineers, and construction specialists.

• Duties included data gathering, analysis, testing and concept development, space and occupancy planning, updating the facilities management process, and transition management.

• Project Manager for NAVSEA HQ physical office moves, furniture installations, and reconfiguring work areas.

• Coordinated with and supervise staff that performs cubicle moves and special event setups in various buildings. Ability to interpret blueprints and specifications.

• Served as a key customer service lead processing approximately 60 parking requests per day for visitors, contractors and government personnel for over 4,500 spaces at NAVSEA HQ/Washington Navy Yard base.

• With government approval, responsible for distributing parking permits and DOD decals; monitored and updated MS Excel file retaining parking data on a weekly basis and communicate irregularities to the Facilities Manager.

• Monitored Facilities Helpdesk, answering over 40 customer service calls per day from NAVSEA HQ personnel regarding AC/Heating problems, plumbing issues, employee accidents, etc. Connecticut Bar Association New Britain, CT

Facilities Coordinator

07/2006 - 02/2007

Worked closely with the Facilities Supervisor to support all facilities activities. Assisted in managing office functions including: Work Order coordination, Security badge and access assignments, database management, daily office operations, maintaining office location records, vendor contracts, and providing general support services for the divisional staff.

• Managed building security, access, and office keys; provided on call.

• assistance for building emergencies.

• Assisted with setting up and breaking down conference rooms; anticipated in safety committee, meetings and implemented measures to increase safety awareness; managed utilities and energy conservation.

• condition and distributed as required.

• Researched alternatives for minimizing shipping costs; assisted in inventory control; ordered all office and media supplies staff; and provided assistance to and backup support for the production specialist.

• Managed office moves, coordinated with company employees in cubicles for office reconfiguration; interfaced with property manager regarding any issues; attended staff meetings and other meetings as assigned. Education and Training

Fairmont State University Fairmont, WV

• This program provided expertise in law enforcement, investigations, corrections, criminal law, research and theory. (Non-graduate)

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