Office Coordinator with Administrative Expertise

KAREN KENNEDY

Cell: 734-***-****

Email: ***********@*****.***

St. Louis, MO

PROFESSIONAL PROFILE

Administrative professional with 8+ years of experience supporting office operations, client communication, invoicing, and document management. Known for reliability, discretion, and strong organizational skills in fast-paced office environments. Experienced in serving as a primary point of contact, coordinating across internal teams and external stakeholders, and ensuring smooth day-to-day administrative operations. EXPERIENCE

Office Manager

Affinity Valuation Group, LLC Ann Arbor, MI (Remote) Aug 2017 - Dec 2025

● Manage daily administrative operations to support appraisal staff, lenders, and clients

● Serve as the primary point of contact by answering phones and responding to client inquiries professionally and efficiently

● Coordinate communication and document flow between appraisers, lenders, and clients to ensure appraisal requirements are met

● Prepare, organize, and distribute appraisal documents while maintaining confidentiality of sensitive information

● Generate invoices, track payments, and support basic bookkeeping

● Maintain office records, manage inventory, and handle procurement of office supplies

● Support overall office efficiency by prioritizing tasks, troubleshooting issues, and meeting deadlines

ADDITIONAL EXPERIENCE

Customer Service & Seasonal Roles

● Provided front-line customer service, assisted customers with product selection, and handled point-of-sale transactions

● Supported daily operations in fast-paced retail and seasonal environments SKILLS

● Office Administration & Coordination

● Confidential Records & Document Management

● Client & Stakeholder Communication

● Invoicing & Basic Bookkeeping

● Microsoft Word Excel (Basic)

● Google Workspace Zoom

VOLUNTEER LEADERSHIP

Parent-Teacher Association (PTA)

Program Chair • Recording Secretary • Vice President

● Coordinated meetings and events, maintained records and meeting minutes, and supported communication with families and school staff

● Assisted with organizational planning and program execution EDUCATION

Bachelor of Arts in History

DePaul University Chicago, IL

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