Multimedia & Customer Service Professional Resume

Maheer Ahmad

*** * ******** **

Los Angeles, CA *0005 301-***-**** **********@*****.***

Education

St. Mary's College of Maryland, St. Mary's City, MD Aug 2017 - Dec 2021 Theater, Film & Media Studies I Business Management Work Experience

Wells Fargo Feb 2023 - Aug 2025

Bank Teller Gaithersburg, MD

• Managed financial needs and cross-sell banking products to drive business development and leverage sales experience.

• Provide excellent service to customers and individuals by helping with complex transactions as well as assisting with digital solutions.

• Cash handling as well as administrative assistance to help maintain organization within the branch.

• Accurately process and approve teller transactions using precise data entry practices, minimizing operational risk.

• Resolving any issues related to daily operations of the teller line. 7-Eleven Mar 2020 - Aug 2025

Sales Associate Arlington, VA

• Utilized sales experience to exceed daily sales goals and deliver personalized customer service.

• Maintained accurate inventory levels, ensured shelves were fully stocked, and oversaw preparation of fresh food.

• Managed cash reconciliation and accounting during shift changes and closures.

• Created weekly schedules for employees.

• Operating cash register and lottery machine.

• Maintained cleanliness and organization of the store. Hilda C. Landers Library, Media Center Aug 2017 - Jun 2021 Media Technician St Mary's City, MD

• Installed, calibrated, and maintained audio equipment such as sound systems, mixers, and microphones for speech and music events.

• Coordinated and scheduled meetings both in person and via online communication platforms.

• Recorded and kept record of studio use as well as audio and video equipment rentals. Rockville Swim & Fitness Center Jan 2022 - Aug 2025 Lead Instructor Rockville, MD

• Creating courses for safety training and managing LGI instructor schedules.

• Teach groups of 10 to 30 individuals the necessary life saving skills to become a certified lifeguard.

• Provide didactic and practical training on lifeguarding, CPR, AED, and First Aid administration.

• Perform competency validation.

Certifications

• Lifeguard Instructor Certification

• Cardiopulmonary Resuscitation (CPR)/Automated External Defibrillator (AED)

• First Aid

Skills

• Communication, Customer Service, Customer Transactions, Conflict Resolution, Cash Management, Data Entry, Teamwork, Photography, Photo Editing, Video Recording, Video Editing, Audio Recording, Sound Editing/Mixing, Computer Skills, Word, Excel, Powerpoint, FL Studio, Logic Pro X, Wondershare Filmora X, iMovie, Adobe Creative Suite, Adobe Premiere Pro, Adobe Photoshop, Adobe Lightroom, Final Cut Pro, Zoom

Languages

• English (fluent)

• Spanish (conversational)

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