Results-Driven Banking & Marketing Professional

Lavisha Cannon

Anniston, AL ***** 256-***-**** ***************@*****.***

Professional Summary

Dedicated and results-driven professional with experience spanning financial services, marketing management, and customer relationship building. Proven ability to handle sensitive financial transactions, manage accounts, and support business growth through community engagement and strategic partnerships. Recognized for accuracy, professionalism, and strong communication in high-volume environments. Seeking a long-term banking or corporate role offering growth, stability, and the opportunity to support my family’s future. Professional Experience

Customer Service Representative / Keyholder – Easy Money Cash Centers, Oxford, AL (Aug 2023 – Present)

- Process payday, installment, and title loan applications with detailed documentation review

- Verify customer identities and conduct financial transactions with strict accuracy and confidentiality

- Handle and reconcile large volumes of cash daily, ensuring drawer balance and compliance

- Contact customers regarding overdue accounts and assist with repayment arrangements

- Serve as a keyholder and backup manager, supporting daily operations and staff needs

- Travel to assist other branch locations, demonstrating reliability, flexibility, and leadership Marketing Manager – Texas Roadhouse, Oxford, AL (Aug 2025 – Dec 2025)

- Planned and managed marketing events, in-store promotions, and fundraising initiatives to increase brand visibility and customer engagement

- Built and maintained business partnerships with local organizations, schools, and community groups

- Represented the company at community events, strengthening brand presence and customer relationships

- Collaborated with management to align promotional strategies with sales and business goals

- Evaluated event and partnership outcomes to improve future marketing initiatives Server / Bartender – Texas Roadhouse, Oxford, AL (Sep 2021 – Dec 2022)

- Delivered exceptional customer service in a fast-paced, high-volume environment

- Managed orders, payments, and cash handling with accuracy

- Upsold menu items and promotions to support sales goals and customer satisfaction Production Associate – IAC International Automotive Components, Anniston, AL (Dec 2022 – Aug 2023)

- Conducted visual quality inspections to ensure products met company standards

- Maintained a clean, organized, and safe production environment

- Supported team efficiency through consistent attendance and attention to detail Bank Teller (Intern) – Fort McClellan Credit Union, Anniston, AL (Jun 2019 – Aug 2019)

- Opened new customer profiles and processed daily banking transactions

- Handled deposits, withdrawals, and account inquiries with confidentiality

- Verified customer documentation and entered data into banking systems

- Balanced teller drawer and provided first-line customer service Education

Anniston High School – Anniston, AL High School Diploma, May 2014 Key Skills

Teller Operations & Cash Handling • Loan Processing & Documentation • Customer Account & Relationship Management • Marketing Strategy & Event Planning • Community Outreach & Business Partnerships • Fundraising & Promotional Campaigns • Confidential Recordkeeping & Data Entry • Financial Transactions & Accuracy • Microsoft Office & CRM Systems • Communication, Conflict Resolution & Team Collaboration

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