Results-Driven Delivery & Logistics Professional
Resume:
Edward Ruiz
Salinas, CA *****
********@*****.***
Work Experience
Package Delivery Driver
UPS-Sunnyvale, CA
September 2019 to January 2021
• Maintained accurate records of delivered packages and obtained necessary signatures for proof of delivery
• Followed established routes and schedules to ensure on-time deliveries
• Managed a high volume of daily deliveries, averaging 250 packages per day
• Utilized GPS navigation systems to optimize delivery routes and minimize travel time
• Adhered to all traffic laws and safety regulations while operating the delivery vehicle
• Performed routine inspections of the delivery vehicle to ensure proper maintenance and functionality
• Collaborated with dispatchers to coordinate pickup times and resolve any issues or delays
• Communicated effectively with customers regarding package status updates, estimated arrival times, and any potential delays or issues
• Demonstrated strong problem-solving skills by resolving customer complaints or concerns in a professional manner
• Maintained a clean and organized work environment within the delivery vehicle at all times
• Assisted with loading and unloading packages from the delivery vehicle as needed, ensuring safe handling practices were followed
• Implemented efficient sorting methods for organizing packages within the vehicle based on their respective destinations or drop-off points
• Ensured compliance with company policies and procedures related to package handling, security measures, confidentiality requirements, etc
• Collaborated with warehouse staff to efficiently load/unload vehicles for optimal productivity
• Provided excellent customer service by addressing inquiries promptly via phone or email
• Managed time effectively by prioritizing deliveries based on urgency/required deadlines Construction Laborer
DMC CONSTRUCTION-Monterey, CA
March 2017 to September 2019
• Assisted in the construction of residential and commercial buildings, ensuring adherence to safety protocols and building codes
• Operated various hand tools and power equipment, including drills, saws, and jackhammers, to complete assigned tasks
• Performed demolition work by safely dismantling structures using appropriate tools and techniques
• Assisted with excavation work by digging trenches or holes using shovels or excavators
• Cleaned construction sites from debris and hazardous materials on a regular basis to maintain a safe working environment
• Measured distances accurately using tape measures or laser levels to ensure precise placement of structural components
• Assisted carpenters in framing walls, roofs, floors, doors, windows, cabinets, and other wooden fixtures
• Followed instructions from supervisors regarding daily tasks while maintaining a strong focus on quality craftsmanship
• Maintained inventory of tools and equipment used during projects; reported any damaged items promptly
• Collaborated with team members effectively to accomplish project goals within specified timelines
• Supported skilled tradespeople (e.g., electricians) by providing assistance during installations or repairs
• Safely transported construction materials across job sites using wheelbarrows or hand carts
• Constructed temporary structures such as scaffolding or barricades to facilitate construction processes
• Operated power tools such as drills, saws, and grinders to cut materials or create openings as required
• Maintained a clean and organized work area by properly storing tools and equipment after each shift
• Followed blueprints, sketches, or oral instructions to perform assigned tasks accurately
• Installed insulation materials (e.g., fiberglass) in walls, ceilings, or floors for energy efficiency purposes Donation Pick-up Driver, Pick-up Scheduling Coordinator, Sales Associate Second Chance Thrift Store-Pacific Grove, CA
September 2015 to March 2017
• Pick Up Donations such as home furniture, appliances, electronics, and household items in a timely and efficient manner, ensuring customer satisfaction
• Maintained accurate records of pick-up schedule including dates, times, and signatures
• Managed daily routes effectively to optimize time management and meet pick-up deadlines
• Coordinate pickup schedules and ensure smooth operations
• Operated delivery vehicles safely and adhered to all traffic laws and regulations
• Performed routine vehicle inspections before each shift to ensure proper functioning of brakes, lights, tires, etc
• Followed company policies regarding package handling procedures to prevent damage or loss during transportation
• Utilized GPS navigation systems efficiently to navigate through various locations quickly and accurately
• Communicated any delays or issues with deliveries promptly to supervisors or customers as necessary
• Assisted in loading/unloading packages from the delivery vehicle while maintaining safety protocols at all times
• Maintained a clean and organized delivery vehicle interior for optimal efficiency during work hours
• Maintained accurate records of all scheduled activities, including cancellations and rescheduling
• Communicated schedule updates to relevant parties in a timely manner to ensure smooth operations
• Improved customer satisfaction by providing accurate information about appointment availability
• Trained new staff members on the proper use of the scheduling system/software
• Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
• Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
• Assisted in training new cashiers on proper procedures for handling transactions and resolving customer issues
• Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed
• Handled exchanges or refunds according to company policies while providing excellent service to dissatisfied customers
• Utilized point-of-sale (POS) system proficiently to process discounts, coupons, gift cards, and loyalty rewards programs
Education
Adult School in GED
Pacific Grove Adult School-Pacific Grove, CA
August 2012 to October 2012
Skills
• Communication skills
• Delivery driver experience
• Moving
• English
• Heavy lifting
• Commercial driving
• Customer service
• Box truck
• Spanish
• Basic math
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