Administrative Professional with Compliance Focus

*References available upon request.

MarieLaure Dorcius

Sacramento, CA ***.**********@******.*** 954-***-**** Detail-oriented professional with experience in document handling, routing logs, compliance-driven workflows, on-site coordination, and confidential information management. Background includes regulated environments (government, medical, legal- adjacent), shipment documentation, scheduling, and customer-facing field support. Known for reliability, accuracy, and strong written and verbal communication. Core Skills

• Document Handling & Record Accuracy

• Routing, Logs & Time-Sensitive Deliverables

• Confidential Information Handling

• Compliance-Based Workflows (HIPAA, Privacy)

• On-Site & Remote Coordination

• Scheduling & Deadline Management

• Customer Verification & Support

• Mobile & Independent Work Environments

• Government Level Security Clearance

• Tools: Google Workspace, Microsoft Office, Canva

• Bilingual Communication: Haitian Creole, English Education

Bachelors in Business Administration

University of The People Expected August 2028

Key Certifications

• HIPAA Compliance & Privacy Protection

• Project Management Coursera

• FAR Code of Conduct Antitrust Essentials

• Protecting Trade Secrets (U.S.)

Professional Experience

Haitian Creole Language Video Interpreter

AMN Language Services - Remote November 2019 to Present

• Managed export documentation, parcel routing, shipment logs, and delivery records.

• Coordinated outbound shipments and ensured paperwork accuracy and compliance.

• Performed discrepancy checks and maintained organized records for audit readiness. Haitian Creole Linguist

Mission Essential - On-site July 2024 to July 2025

*References available upon request.

• Provided interpretation and language support for government-regulated programs

• Worked with confidential personal and identity-related information under strict privacy protocols.

• Followed structured procedures, schedules, and reporting requirements in on site environments while maintaining professionalism and accuracy in high accountability settings.

Traffic Department Coordinator

Olem Shoe Corporation - Miami, FL February 2018 to November 2019

• Managed export documentation, parcel routing, shipment logs, and delivery records.

• Coordinated outbound shipments and ensured paperwork accuracy and compliance.

• Performed discrepancy checks and maintained organized records for audit readiness. Digital Project Manager & Content Coordinator

Flairologi - Miami, FL January 2019 to December 2023 NouSeFanm Inc – Fort Lauderdale, FL January 2022 to December 2023

• Managed schedules, deliverables, and documentation across multiple stakeholders.

• Maintained organized digital records and timelines.

• Ensured accuracy and consistency across all published materials. Communications Outreach Project Coordinator

Unity Baptist Church – North Miami, FL January 2015 to December 2018

• Coordinated events requiring on-site organization, scheduling, and material distribution.

• Maintained communication records and coordinated volunteers and leadership.

• Acted as the communication bridge between church leadership, volunteers, and community partners.

Customer Service Agent/Front Desk Support – Venus Account Inktel Contact Center Solutions - Miramar, FL November 2017 to February 2018

• Verified customer information, processes requests, and documented interactions accurately.

• Supported front desk operations including visitor intake and call routing.

• Updated accounts & orders accurately; escalated complex issues for timely resolution. Shift Supervisor

Starbucks Coffee Company - Sunny Isles Beach, FL October 2014 to November 2017

• Managed cash handling, inventory logs, opening/closing procedures, and compliance checks.

• Trained staff on SOPs and accountability standards.

• Scheduled and delegated daily workload for partners to maintain coverage during peaks and reduce wait times.

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