Operations Project Manager

Nicholas David Ferrell

404-***-**** • ************@*****.*** • Charleston, SC • LinkedIn

Professional Summary

Resourceful Project Manager who delivers high-precision automation outcomes and technical programs across manufacturing, healthcare, and medical device systems. Trusted by key stakeholders to lead cross-functional teams through ambiguity, tight deadlines, and regulatory constraints. Known for operational discipline, technical fluency, and people-first leadership that keeps complex projects moving forward. Areas of Expertise

● Core Competencies: Project lifecycle delivery, budget and resource control, continuous improvement, vendor and contract oversight, risk and dependency management, maintaining safety, quality, and compliance standards, operational execution, and stakeholder alignment.

● Methods and Tools: Agile, Waterfall, PRINCE2, CPM, Lean Six Sigma, SAP, MS Project and MS 365.

● Primary Delivery Environments: Complex, operations-driven projects requiring cross-functional coordination and on-site execution.

Professional Experience

Project Manager

SAFELOG GmbH (Charleston, SC)

February 2025 – August 2025

● Directed intralogistics automation projects at Mercedes-Benz Vans, coordinating mechanical, electrical, and software modifications for AGVs and interactive hardware components.

● Conducted site testing, troubleshooting, and safety validation while coordinating internal design review meetings across production engineers, maintenance, software, logistics, and leadership teams.

● Directly impacted plant traffic optimization, facility workflows, process documentation, risk assessments, safety procedures, training for station operators, and AGV maintenance plans.

● Owned project performance reporting and executive updates, proactively identifying delivery risks and driving corrective actions to protect production timelines. Key Highlights:

● Oversaw approximately $5M in robotic assets while identifying expansion opportunities that generated

$500K in incremental AGV revenue.

● Optimized performance across 28 full-scale production automation processes involving 140 AGVs, contributing to notable 5-10% efficiency gains in targeted workflows.

● Earned client commendations for on-site leadership and clear communication between technical and executive team.

Contract Project Manager

Charleston Home Renovations, LLC (Charleston, SC)

June 2024 – February 2025

● Engaged on contract to provide structured project management, cost control, and vendor coordination for residential renovation projects during a period of rapid growth.

● Aligned on-site crews and schedules to ensure safety, quality, and customer expectations. Key Highlights:

● Streamlined project scoping, estimating, budgeting, scheduling, and vendor coordination for renovation projects up to $50K.

● Expanded projects for business owner onto Kiawah Island, Seabrook Island, and Daniel Island. Business Development Director, Physician Liaison

CORA Physical Therapy (Charleston, SC)

July 2021 – April 2023

● Supported regional outpatient expansion objectives by aligning referral growth with clinic capacity, staffing, and operational constraints across a competitive market.

● Implemented partnerships with local physician groups, hospitals, and community referral sources to promote outpatient physical therapy services aligned with clinic capacity and service mix.

● Built and sustained long-term referral relationships across outpatient and hospital environments, including direct engagement inside operating rooms to support care continuity and growth. Key Highlights:

● Achieved 43% growth in referrals, the highest since 2017, exceeding revenue targets across 5 clinics, including 2 new clinics built from the ground up due to volume overload.

● Highest-grossing revenue clinic averaging 200 visits per week across a 250-location company.

● Established hospital-based relationships that increased referral volume across all clinics and enabled clinician education programs to support new-hire retention. Distributor Manager, Hospital Implementations

Smith and Nephew (Charlotte, NC)

March 2019 – March 2020

● Primary contact for hospital and ambulatory surgery center implementations, driving adoption of sports medicine devices and capital equipment, serving as clinical advisor to surgical teams and administrators in a highly competitive market.

● Collaborated with product development engineers and physicians on user feedback for design improvements to gain physician adoption.

Key Highlights:

● Delivered a $20M territory with 5 independent sales agents, exceeding FY19 targets with 46.5% growth in capital equipment and 105.6% in sports medicine devices.

● Directed cross-functional teams through device rollout programs and educational cadaver labs at Atrium, Novant, CaroMont, Piedmont, OrthoCarolina, and Duke Medical Center. Business Owner, Program Director

The Country Club of Charleston (Charleston, SC)

May 2012 – March 2019

● Built and operated a member-based wellness business within a private country club, owning program strategy, pricing, staffing, and client experience.

● Partnered with club leadership and board members to align programs with member expectations and future growth objectives.

Key Highlights:

● Grew program revenue 30% YOY for 5 consecutive years through WOM, medical referrals, inservice meetings, social media, weekly newsletters, and community involvement.

● Succeeded in influencing club board members to invest in a newly renovated 3,000 sq ft fitness center expansion to meet club membership growth and amenity demands. Education and Certifications

Google Project Manager Certificate, 2025

The University of Georgia, B.S. in Exercise Science and Sports Medicine, 2012 GPA: 3.5

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