Bookkeeping & E-commerce Specialist
Resume:
Brenda Truwe
Bookkeeping/E-commerce
Bullhead City, AZ 86442
**************@*****.***
Professional Summary
To utilize my school education to benefit your company. Authorized to work in the US for any employer
Work Experience
Bookkeeper/E-commerce/cashier
Cub Foods-Champlin, MN
September 2021 to November 2025
Money handling
Attention to detail
Multiple daily tasks
Customer service
Time sensitive task schedule
Accuracy
Problem solving skills
Reliable worker
POS system
• Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
• Maintained a high level of product knowledge to effectively assist customers with their questions and concerns
• Resolved customer complaints in a professional manner, finding appropriate solutions to ensure customer loyalty
• Developed strong relationships with key clients through regular communication and personalized support
• Assisted customers with product selection based on their needs and preferences, resulting in increased sales revenue
• Trained new team members on company policies, procedures, and best practices for delivering excellent customer service
• Maintained accurate financial records by recording daily transactions, including accounts payable and receivable
• Maintained confidentiality of sensitive financial information at all times
• Identified discrepancies in financial records and resolved them promptly to maintain data integrity
• Closely monitored cash flow activities, identifying potential cash shortages or surpluses
• Processed cash, credit, and debit card transactions accurately and efficiently
• Provided excellent customer service by greeting customers, answering questions, and resolving issues
• Maintained a clean and organized checkout area to ensure a positive shopping experience for customers
• Handled returns and exchanges in accordance with company policies
• Managed large volumes of cash while maintaining strict attention to detail
• Performed opening and closing procedures for the cashier station following company guidelines
• Balanced cash drawer at the end of each shift, ensuring accuracy in monetary transactions Processor
Goodwill Easterseals-Maple Grove, MN
June 2016 to June 2022
• Successfully participates in key projects which results in production quality.
• Assist customers to provide exceptional shopping experience leading to increased sales revenue.
• Proficient at POS transactions.
• Daily intake of donations; greeting and assisting donors at the donation drive-thru. Sorts, stacks and organizes donations.
• Processes received merchandise and donations, pulls or rotates merchandise, prices and tags merchandise, stocks store fixture, shelves and counters with merchandise.
• Meets productivity goals. Maintains high quality and high quantity in processing goals
• Follows the standard operator procedures to receive and process apparel at the store. Sales associate
Michaels craft store-Coon Rapids, MN
May 2012 to September 2016
• Assist customers for their exceptional shopping experience
• POS system
• Stock shelves according to a company plan o gram
• Assist with replenishment team to stock shelves early morning Accounts Payable Clerk
Air Quality Engineering, Inc-Brooklyn Park, MN
January 2010 to March 2012
• Provided clerical support necessary for the financial obligations of the company.
• Clarified any questionable invoices, items, prices, or receiving issues.
• Calculated all extensions and totals on invoices, took discounts when applicable.
• Reconciled vendor statements and communicated with vendors to correct any mistakes on statements and verified all addresses of vendors for accuracy of payment.
• Calculated commissions and processed the daily sales invoices for the sales people.
• Processed the weekly A/P check run.
• Processed all the payables for the company, vendor invoices also monthly expenses.
• Monthly duties include: A/P tie out, monthly commissions, input monthly journal entries Accounts payable clerk
Home Valu Interiors-Fridley, MN
August 2002 to June 2009
• Provided clerical support necessary for the financial obligations for the company.
• Preformed combination of routine of processing invoices and maintaining accounts payable record.
• Calculated all extensions and totals on invoices, took discounts when applicable.
• Reconciled vendor statements and communicated with vendors to correct any mistakes on statements and verified all addresses of vendors for accuracy of payments.
• Input of the weekly payments of the various installers employed by company. Education
High school diploma or GED
Basic Accounting class (OTHER)
North Hennepin Community College
Skills
• Account Reconciliation
• File Maintenance
• Accounts Payable
• Bookkeeping
• AP
• Customer communication
• Quick Learner
• 10 key typing
• Vendor Relationships
• Customer Service
• Computer Skills
• Data entry
• Invoice
• E-Commerce
Certifications and Licenses
Driver's License
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