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Versatile Sales and Operations Coordinator

Location:
Miami, FL
Posted:
January 23, 2026

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Resume:

Dustin Sheppard

Cecil, AR ***** 479-***-**** *****************@*****.***

PROFESSIONAL SUMMARY

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

SKILLS Revenue Generation Social Media Management

Policy Development

Operational Planning

Continuous learning

Creative thinking

Sales expertise

Conflict resolution

Customer Service Management

WORK HISTORY ENTREPRENEUR- PHOTOGRAPHER/VIDEOGRAPHER 11/2022 to CURRENT Dustinsheppard2019studios Stuart, FL

Increased business revenue by implementing innovative marketing

strategies and expanding product offerings.

Established a successful startup by researching market opportunities,

creating a business plan, and securing funding.

Improved customer satisfaction with exceptional project management skills

and timely delivery of products and services.

Developed strategic partnerships with key industry players to enhance

brand visibility and credibility.

HEALTH INSURANCE ADVISOR 04/2021 to 11/2022 Health Insurance Alliance Fort Lauderdale, FL

Enhanced customer satisfaction by providing accurate and timely

information on health insurance policies and benefits.

Streamlined the application process for clients, resulting in quicker policy

approvals and increased client retention.

Collaborated with a team of Health Insurance Advisors to develop effective

sales strategies, contributing to higher revenue generation.

Assisted clients in understanding complex insurance terms and conditions,

leading to better decision-making and policy selection.

ADMISSIONS REP/BEHAVIORAL HEALTH TECH 08/2020 to 04/2021 SUPERVISOR

Evolutions Treatment Center

Increased team productivity by implementing efficient workflows and

setting clear expectations for staff members.

Streamlined operations for increased efficiency through regular process

reviews and implementing necessary changes.

Reduced employee turnover by fostering a positive work environment and

providing ongoing feedback to staff members.

Evaluated employee performance and coached and trained to improve

weak areas.

ADMISSIONS COORDINATOR 01/2018 to 02/2020 The Beaches Treatment Center Boca Raton, FL

Collaborated with faculty and staff to develop a comprehensive orientation

program for incoming clients.

Educated clients on preventative care measures, fostering healthier

lifestyles that ultimately reduced claim costs for insurers and policyholders

alike.

Educated clients about health insurance coverage options, benefits and

costs.

Used [Software] to process benefit transactions.



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