ADRIEN
JACKSON
*********@*****.***
Barnwell, USA 29812
https://www.linkedin.com/in/adrien-jackson-22809b45/
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SKILLS
Customer Service
Data Entry
Data analysis
Microsoft Office: Excel, Word, Outlook, Access, PowerPoint
Typing 45-50 wpm
Creating filing systems
Supervising, training employees
Accuracy and attention to detail
Spreadsheet management
Data collection, data processing
Identifying errors
Database management
Word processing
KPI tracking
Data reporting
Keyboard shortcut mastery
Database maintenance
Proofreading
10-key
Data entry procedures
EDUCATION
American InterContinental University
Hoffman Estates, IL • 01/2011
Master of Education: Instructional Technology
Concentration: Instructional Technology
American InterContinental University
Schaumburg, IL • 01/2009
Master of Business Administration
Concentration: Human Resource Management
PROFESSIONAL SUMMARY
Dependable worker with excellent communication and computer software skills. Professional data management specialist ready to excel in data entry environments. Demonstrated track record in upholding data integrity and accuracy, emphasizing teamwork and achieving outcomes. Recognized for reliability and adaptability, possessing expertise in data processing and database management.
WORK HISTORY
Apexon - Data Entry Specialist
Southfield, MI • 11/2023 - 05/2024
Case management and eligibility
Medicaid case management
Client registration
Planning and organization
Managed large volumes of data input while maintaining high standards of quality control.
Maintained strict confidentiality of sensitive information, adhering to established guidelines and protocols.
Completed data entry tasks with accuracy and efficiency.
Compared transcribed data with source document to detect and correct errors.
State of Florida – Department of Children & Family - Economic Self Sufficiency Specialist
Fort Pierce, FL • 09/2013 - 08/2023
Interviewing 5 – 10 applicants daily to obtain and verify information needed to determine eligibility for Food Stamps, Medicaid and Cash Assistance.
Learning numerous state and federal program regulations through intensive training prior to full case assignment and ongoing training thereafter.
Proofreading and correcting client applications.
Determining program eligibility in accordance with current regulations using the computer-based eligibility system.
Case research and management.
Planning and organizing a large caseload, ensuring that accuracy levels are maintained and that cases are processed within the specified timeframes set by federal and state regulations.
Computing and authorizing financial data.
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