Warehouse Operations Leader with 10+ Years Experience
Resume:
Lonnie Matherson
*****************@*****.*** / 972-***-**** / Mesquite, Texas 75149 Summary
Expertise in warehouse operations, including precise order picking, inventory tracking, and quality control. Leadership role encompassed team training and performance evaluation, fostering a culture of efficiency and customer-centric service across all operational levels. Experience
Amazon - Warehouse Picker
Dallas, Tx
Family dollar - Store manager
Dallas, TX
Family dollar - Sales associate
Dallas, TX
Skills
Education and Training
John McDonogh sir high
Dallas, Texas
High School Diploma
Certifications
● Picked and packed customer orders accurately for timely delivery.
● Operated handheld scanners to track inventory and manage stock levels.
● Maintained cleanliness and organization of the warehouse environment.
● Oversee regional and local sales managers and their staffs. Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
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Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
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Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
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Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
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Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
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● Assign employees to specific duties.
● Keep records of purchases, sales, and requisitions. Plan and coordinate advertising campaigns and sales promotions, and prepare merchandise displays and advertising copy.
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● Greet customers and ascertain what each customer wants or needs.
● Describe merchandise and explain use, operation, and care of
● Order picking
● Inventory management
● Equipment operation
● Handheld scanner use
● Quality control
● Staff training
● Sales management
● Customer service
● Stock organization
● Problem solving
● Performance evaluation
● Attention to detail
● Team leadership
● Workplace cleanliness
● Package handling
● Picking accuracy
● Heavy lifting
● Paperwork processing
● Pallet building
● Barcode scanning
● Stock replenishment
● Order preparation
● Shipping and packaging
● Loading and unloading
● Pallet jack handling
● Picking and processing
● Warehouse organization
merchandise to customers. Healthy hair beauty and barber college Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
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● Answer questions regarding the store and its merchandise.
● Prepare sales slips or sales contracts.
Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
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