Customer Service & Operations Professional with EMT Aspirations
Resume:
Tristan Ragan
Rohnert Park, CA *****
Phone: 925-***-****
Email: ************@*****.***
Professional Summary
Friendly and dependable customer service professional with experience in retail, food service, and recreational program operations. Skilled in communicating clearly, assisting customers, resolving issues, and maintaining organized, efficient work environments. Known for strong teamwork, problem-solving, and the ability to stay calm and effective in fast-paced situations. Committed to creating positive experiences for customers and supporting smooth day-to-day operations.
Skills
● Certified in First Aid and CPR-Completed EMT Course with BATA and am getting ready to take my National Registry Exam to achieve my full EMT certification
● Customer service and conflict resolution
● Strong verbal and written communication
● Microsoft Office, Google Suite, social platforms
● Problem-solving and critical thinking
● Time management and multitasking
Professional Experience
Tournament Director
Danville Little League, Danville, CA
2023 – Present (Seasonal)
● Organize and manage baseball tournaments, ensuring smooth operations from start to finish.
● Supervise and coordinate volunteers, providing guidance and support.
● Handle customer inquiries, player registration, and event documentation.
● Foster a positive experience for participants, coaches, and families by addressing concerns promptly and professionally.
Customer Service Associate
Home Depot, Rohnert Park, CA
2024 – 2025
● Assist customers with locating products, answering questions, and providing knowledgeable recommendations.
● Process transactions, handle returns, and resolve customer concerns with professionalism.
● Maintain store cleanliness, restock merchandise, and support inventory accuracy.
● Collaborate with team members to ensure a productive and customer-friendly environment.
Delivery Driver
Primo’s, Danville, CA
2020 – 2023
● Delivered food orders promptly and professionally while providing friendly customer service.
● Communicated effectively with customers, addressing questions and resolving issues.
● Processed payments accurately and kept customers informed about promotions.
● Ensured quality and accuracy of all deliveries.
Cook/Expo
On Fire Pizza, Danville, CA
2020 – 2021
● Prepared and assembled food orders with speed and accuracy.
● Interacted with customers and ensured a positive dining experience.
● Collaborated with kitchen staff to expedite orders and resolve concerns. Umpire
Danville Little League, Danville, CA
2019 – 2020
● Officiated games while ensuring adherence to rules and sportsmanship.
● Communicated decisions clearly to players, coaches, and spectators.
● Helped maintain a safe, enjoyable environment for all participants. Certifications
Emergency Medical Technician (EMT) – Certificate of Completion Bay Area Training Academy, Alameda, CA October 2025
Contact this candidate