Armed Special Police Officer with Crisis Management Expertise

Kier Curtis

Washington, DC ****** (C) 202-***-**** *********@*****.***

AREAS OF EXPERTISE

De-escalation Techniques

Emergency Response

Dynamic Organizational Skills

Critical Thinking

Training & Mentorship

Strategic Planning

Crisis Management

Expert Communication Skills

Team Building

Multitasking

Attention to detail

Record Keeping

Leadership & Motivation

Problem Solving

Firearms

Time Management

Project Management

Microsoft Office Suite (60wpm)

EDUCATION & TRAINING

Suitland High School – Suitland, MD

High School Diploma

June 2004

Licensed Armed/ Unarmed Special Police Officer (10/2024)

Firearms Certification (10/2024)

CPR and AED Certifications (10/2024)

EMPLOYMENT HISTORY

Armed Special Police Officer (SPO), Guard Armed Security G.A.S, LLC, Arlington, VA

Date Employed: 05/2025 – present; (40 hrs. /wk.)

Provide security services for residents and visitors by protecting the area and ensuring the safety and security of all visitors and property.

Patrol residential complex to include checking IDs of all visitors, informing tenants of visitors, monitoring CCTV cameras, keeping front entrance clear, and enforcing police powers when needed.

Patrol the parking lots and external grounds, observing the area for criminal activity or potential threats.

Collaborate with the Police and Fire Departments in responding to all emergency situations.

Respond to dispatches in a prompt manner to enforce laws and ensure public safety.

Apprehend and detained suspects.

Compose accurate and complete reports as well as testify in court, when required.

Monitor and authorize entrance and departure of vehicles, cargo trucks, and visitors.

Armed/Unarmed Special Police Officer (SPO), Allied Universal Security: The Art Place at Fort Totten, Washington, DC

Date Employed: 06/2024 – 05/2025; (40 hrs. /wk.)

Provided comprehensive security for personnel and property, effectively preventing vandalism and unauthorized access.

Monitored and controlled access points, ensuring only authorized individuals enter secure areas.

Addressed rule violations by issuing warnings, apprehending offenders, and evicting trespassers when necessary.

Utilized detection devices to screen individuals and prevent prohibited items from entering restricted zones.

Conducted regular inspections of security equipment, ensuring operational integrity and identifying potential tampering.

Documented daily activities and incidents, maintaining thorough reports for review and follow-up.

Ensured public safety by conducting regular patrols and monitoring suspicious activities.

Implemented security protocols and emergency response plans to mitigate risks effectively.

Collaborated with local law enforcement agencies to address security concerns and enhance community safety.

Maintained detailed logs of security incidents and actions taken for accountability and transparency.

Led security training sessions for staff, promoting awareness and preparedness across the organization.

Care Manager, Sunrise Senior Living Facility, Washington, DC

Date Employed: 06/2023 – 06/2024; (40 hrs. /wk.)

Conducted complete assessments to identify patient needs and develop individualized care plans.

Provided guidance and education to patients and families about treatment options and healthcare resources.

Monitored patient progress and adjusted care plans as necessary to achieve optimal outcomes.

Advocated for patients' rights and access to necessary services within the healthcare system.

Collaborated with healthcare providers to facilitate integrated care and improve patient experiences.

Utilized case management software to document patient interactions and track service delivery effectively.

Coordinated with external service providers to ensure quality care and service delivery.

Supervised and mentored staff in providing therapeutic and clinical services for clients with chronic conditions.

Ensured compliance with Medicaid and Medicare standards for mental health services.

Educated clients on health conditions and promoted lifestyle changes for improved well-being.

Built rapport with diverse populations while delivering comprehensive case management services.

Facilitated family team meetings to ensure collaborative care planning and service coordination.

Implemented crisis intervention strategies, providing immediate support and access to resources.

Coordinated referrals to specialized services for clients with complex emotional and behavioral health needs.

Conducted monthly follow-ups with clients to monitor progress and adjust care plans, as necessary.

Engaged with community partners to enhance service delivery and improve client outcomes.

Licensed Home Health Aide, VMT Home Health Agency, Washington, DC

Date Employed: 03/2021 – 06/2023; (40 hrs. /wk.)

Monitored patients' vital signs, including pulse, blood pressure, and temperature, ensuring timely reporting of any changes to healthcare professionals.

Provided compassionate, direct care to patients, adhering to individualized care plans developed by RN case managers.

Maintained accurate documentation of patient activities and care provided, submitting all records punctually.

Completed mandatory in-service training annually, enhancing skills in line with Medicare guidelines.

Educated patients on home safety and infection control practices, promoting a safe living environment.

Supported patients in maintaining proper nutrition and hydration, preparing meals according to dietary restrictions.

Implemented infection control measures during light housekeeping tasks, ensuring a clean and safe environment for patients.

Assisted patients with daily living activities such as bathing, dressing, and grooming, fostering independence and dignity.

Provided companionship and emotional support, enhancing patients' mental well-being and reducing feelings of isolation.

Administered medications as prescribed, ensuring adherence to treatment plans and monitoring for side effects.

Documented patient progress and care activities accurately, maintaining compliance with healthcare regulations.

Facilitated prescribed exercises and mobility assistance, enhancing patients' physical capabilities.

Developed strong relationships with patients, fostering trust and improving overall care experience.

Kept a clean and safe living environment by performing light housekeeping, laundry, and meal preparation.

COVID-19 Employment Gap, Washington, DC

Date Employed: 04/2020 – 03/2021

The pandemic prompted me to reassess my career goals. I used this period to transition into home health care, acquiring relevant skills through self-study and certification programs.

Receptionist, The Excalibur Group, Washington, DC

Date Employed: 05/2019 – 04/2020; (40 hrs. /wk.)

Provided comprehensive clerical support and exceptional customer service by assisting clients and managing incoming inquiries effectively.

Managed front desk operations, greeting visitors and directing them to appropriate personnel, ensuring a welcoming environment.

Managed a high volume of incoming and outgoing calls, ensuring accurate message recording and timely follow-up.

Scheduled and coordinated appointments using a computerized system, enhancing office productivity.

Created and maintained customer profiles in the management system, ensuring accurate and up-to-date information.

Coordinated with team members to ensure seamless operations and effective communication across departments.

Coordinated logistics for company events and meetings, adhering to budget constraints and enhancing team collaboration.

Oversaw incoming and outgoing correspondence, ensuring timely delivery and proper documentation.

Managed email correspondence and confirmed appointments efficiently.

Monitored building security by managing access and maintaining visitor logs, ensuring safety protocols were followed.

Trained new staff on front desk procedures and customer service protocols, fostering a collaborative team environment.

REFERENCES PROVIDED UPON REQUEST

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