Analytical Marketing Professional with Detail Focused Excellence

Jon Adams

**************@*****.*** • 708-***-****

SUMMARY

Intellectually curious, client-focused, analytical marketing professional with extensive experience solving problems for clients. Looking for an opportunity to cultivate excellent outcomes through comprehensive attention to detail and meticulous performance. SKILLS

● Excellent technical and

business writing skills

● Expert editing and

proofreading abilities

● Meticulous attention to

detail with timely results

● Proficient at logical

organization and data

compilation

● Recognized for proactive

solutions to potential

issues

● Creative approach and

unique perspective that

fosters high quality

insights

● Thorough experience in

office environment,

motivated working on a

team and as an individual

● Eager to add further

proficiencies to my talents

EDUCATION

● Morton Community

College, Cicero, IL – A.A.

Pre-Journalism

Earned 1st place state-

level journalism award

● Morton Community

College, Cicero, IL – A.S.

Geography

● Barat College, Lake

Forest, IL – B.A.

Communications, Minors

in Business and English

Graduated with

departmental honors

PROFESSIONAL EXPERIENCE

Ansira Engagement Marketing (previously NSI and CoAMS), Chicago, IL Systems Processor 2022-2023

Systems Operator 2001-2022

Co-Op Claim Auditor/Claims Processor 1996-2001

● Reviewed processed claims to be paid, then issued the payments

● Contacted banks regarding EFT transfers, wire transfers, payment reconciliations, expired checks, and other reporting

● Managed the security and inventory of the check printing department

● Worked with fraud prevention, online security, government regulations, Sarbanes-Oxley compliance

● Created and updated the company’s standard operating procedures for the cooperative advertising payments issuing department

● Assisted office manager in company-wide assets and inventory management

● Facilitated shipping, receiving through FedEx, U.S. post office, other agencies

● Audited claims and participated in payment runs, maintaining high quality for accuracy, communicating any discrepancies to the account teams

● Analyzed client advertisements and reviewed claims to provide correct payments, calculating adjustments if the ad required pro-rating

● Maintained a secure environment to guarantee quality and protect company assets, monitored check stock to ensure check numbers were accounted for and in consecutive order

● Performed quality control over the check printing operation for clients, ensured totals remained consistent during every step of the payment run, printed checks, examined the issued checks to verify they lined properly with accurate data

● Served as the connection between account teams requesting payments and processing department generating them.

● Troubleshot issues in check printing code (SQL in Informix, HTML, and in-house platforms), serviced office’s Hewlett Packard printers

● Responded to client concerns and supplied information for their dealers/retailers regarding claim status and program guidelines

Morton College, Cicero, IL

Part-Time

Assistant Advisor to Student Publications 1993-2012

● Instructed students in aspects of journalism and publishing, including reporting, editing, proofreading, page layout, photography, advertising, distribution, Associate Press style guidelines, overall operations of newspaper production

● Expert page design work with Aldus PageMaker and Quark Express

● Reviewed issues of libel and ethics in journalism

● Supervised student staff, coordinated scheduling, liaised with administration

● Managed publication office’s supplies and requisitions

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