Tempie Tolbert
Washington. D.C. • 301-***-****• ************@*****.***
Professional Summary Detailed oriented and diligent administrative professional that is skilled in supporting executive and customers alike. Skillfully managed office operations, workflows, and customer concerns. Demonstrated competency in scheduling, documentation, and interoffice collaboration. Competent in the usage of up-to-date software, strong communication, and maintaining a healthy and vibrant office environment.
Experience
MAY 2019- CURRENT
Senior Data Analyst BG Consulting Services Washington, DC.
Successfully executed program audits to ensure accuracy and efficiency
Effectively resolved traveler’s issues
Processed payments via various methods in an efficient fashion
Submitted necessary documents for passports to the U.S. State Department to ensure timely processing
Quickly resolved configuration, user profile and user access issues
Completed and submitted monthly centrally billed account reconciliations
Prepared international travel cost estimates for the Office of the Chairman, Office of International Affairs and various Commissioners
AUGUST 2017 – APRIL 2019
Travel Specialist GMG Management Consulting Elkridge, MD.
Maintained accurate records of bookings and client interactions in travel system software
Ensured the consistent communication with clients to address problems and learn of preferences
Proved great knowledge of travel destinations, regulations and best practices
Customized travel arrangements according to client needs and preferences
Skills
Executive and C-Suite Administrative Assistance
Microsoft Office Proficiency
Meeting and Event Planning Data Entry
Office Management
Report and Document Preparation
Customer Service
B2B Sales
Education
Bachelor of Arts Business Administration Trinity Washington University Washington, DC.