Records & Data Officer - Results Driven Professional
Resume:
CURRICULUM VITAE
CONTACT INFORMATION
Name : Sylvia Namaganda
Address : Plot 28, Nakasero Road, Kampala, Uganda
Telephone. : +256-***-***-***
Email : ***********@*****.***
PERSONAL PROFILE STATEMENT
I am an enthusiastic, result oriented, self-motivated, reliable, responsible, and hard-working professional with over seven (7) years of experience as a Records and Data Officer at an internationally accredited company with over 200 employees. I am a mature team player, highly adaptable to challenging situations, and capable of working well under pressure while adhering to strict deadlines. I am effective both collaboratively within a team environment and independently, using my initiative to achieve goals. I am a flexible and adaptable professional seeking employment opportunities that support my career and professional development, foster growth, and allow me to utilize my existing skills effectively. I view every assignment and circumstance as an opportunity to demonstrate my best abilities and achieve outstanding results. Working in a demanding and fast-paced environment is familiar to me, especially when managing multiple responsibilities simultaneously. Page 2 of 8
WORK RELATED EXPERIENCE
1. MBN Clinical Laboratories (2014-up-to-date)
Records and Data Officer
Duty Station: Kampala
No. Key Result
Area
Duties and responsibilities
1.
Co-ordinates
records
storage and
carry out
administrative
roles.
Developing standard operating procedures (SOPs) of all the company activities to help carry out duties in a professional manner.
Receives invoiced specimens from the cashier and enter them in the MBN data base.
Records all the accessioned details in the accession book.
Deliver the accessioned samples to the testing laboratories for testing.
Files all the request forms and accessioned forms in the correct labelled files within the testing laboratories
Train new allocated workers on how to accession samples and tests in the MBN data base.
Ensures that the working area is kept clean and arranged in an orderly manner and performs other duties as may be allocated from time to time.
Administering the recruitment process for the team which includes sending, receipt, and acknowledgement of applications, interview scheduling and giving feed back to the applicants.
Apply exceptional levels of customer care services when meeting and greeting visitors upon arrival, ensuring the achievements of a lasting impression.
Attend meetings, workshops, seminars and providing administrative support to senior leads/levels.
Update staff leave schedules and follow up on them and keeping of staff records updated.
2. Transparency International Uganda (TI-U) (2012-2014) Project Administrative Assistant
Duty Station: Masaka
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No. Key Result Areas Duties and responsibilities
1.
Provided the
programme staff with
administrative support.
Assisted in Drawing up field office budgets for submission to finance department.
Ensured submission of accountability documents to Finance department.
Relieved field management of administrative details on all project activities.
Kept project schedule of meetings and field projects activities.
Carried out desk research work for the Executive Director on important matters and other program staff.
Coordinated periodic staff meeting, took and shared minutes on behalf of the Administrator/Human resources.
2.
Communicated to the
staff while they were in
the field.
Ensured staff are in regular communication with the Head Office while in the field.
Handled all field office inquiries and provided backup materials for call back.
Kept an update of mail and phone directories of all service providers and partners.
Made periodic reminders to field staff on report deadlines.
Coordinated and shared all field reports by all staff members who go to the field and attended meetings, workshops and seminars.
Arranged, recorded and took part in all administrative and field project meetings.
3.
Assisted in the
coordination of field
activities.
Coordinated and handled all bookings for meetings and workshops for the field activities.
Handled all payments and re-imbursements for all participants and facilitators.
4.
Requested, managed & accounted for field Petty cash imprest.
Acquired receipts and acknowledgement of delivery or receipt of supplies.
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Petty cash & stores
management of the field
office.
Prepared in consultation with the project officer budget for procurement of office supplies as was instructed by line manager.
Kept an updated field office inventory by line manager and carried out other assignments as was assigned by the line manager.
3. First African Bicycle Information Organization (FABIO - 2010-2012) Front Desk Receptionist/Controller
Duty Station: Jinja
No. Key Result Area Duties and responsibilities.
1.
Coordinated the front desk well.
Received visitors at the front desk, greeted, directed, and announced them appropriately.
Received and answered all incoming phone calls.
Transferred calls to the required offices.
Scheduled appointments for meetings, Seminars,
Conferences and answered questions regarding their availability.
Gave directions and managed the flow of traffic in the office.
EDUCATION BACKGROUND
Uganda Management Institute
(UMI)
Post Graduate Diploma of Human Resource
Management (HRM)
2018 – 2020
Kampala International
University
Bachelor’s Degree of Social Works and Social
Administration (SWASA)
2014-2017
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SHORT TRAININGS ATTAINED
No. Course Period
1. Laboratory Quality Management System
(LQMS)
March 2025
2. Good Clinical Practice (GCP) February 2025
3. Laboratory Quality Management System
(LQMS) in preparation for Accreditation by
AABB
22-Feb-2021 – 26-Feb-2021
4. Proof Fire Services Ltd Training and instructors requirements in Fire Fighting.
Dec 2019
5. Completion of training in Biosafety 13
th
Dec 2019
6. Good Clinical Practice (GCP) March 2018
7. Performance Appraisal 17/Jan./2017
8. Customer Care and Accountability 30/Dec./2016
9. Performance Appraisal and Accountability 22/July/2014 WORK SKILLS ACQUIRED;
Administrative skills.
Problem solving skills.
Customer care/ Service Skills.
Teamwork Skills.
Communication and Interpersonal Skills.
Integrity, Confidentiality and Professionalism Skills
Leadership and decision-making skills.
CONFERENCES AND MEETINGS ATTENDED
Participated in the Capacity for Research and Advocacy for the Fair Taxation (CRAFT) training for two weeks from 12
th
-20
th
November 2012 organized by SEATIN-Uganda, Jinja and diligently followed the sessions Page 6 of 8
included in the CRAFT training modules that is to say; basic insights on taxation, taxation in an international context and creating civil awareness on strategic tax justice campaign in the country. Participated in the training workshop for researchers on Road safety, Traffic flow management and air pollution which was organized by transport and environmental science technology network (TEST-Network) from the 15
th
-21
st
Oct 2012 in Kampala.
Participated in the training of trainer’s workshop for civil society representatives on the ‘Democratic Governance and Accountability’ organized by Konrad-Andenauer Stiftung (KAS) and action for development
(ACFODE) under the EU-supported project action for strengthening Good governance and accountability in Uganda.
Conducted Functional Adult Literacy Education and participated in the community work and demonstrated the following among others; Administrative management and planning skills, Guidance and counseling, ability to work with PWDs, families and community mobilization, Baseline Survey on Hygiene and sanitation in Iganga District.
Therefore, i consider the above engagements and exposures mentioned having helped me to deepen my knowledge and experience in issues of human resource management and administration, records management, quality management, training of trainers, Sustainable transport in the country, tax justice campaigner, democracy, good governance and accountability through empowering the citizens to take action.
TECHNOLOGY
Computer literate mainly in Microsoft word, Power Point, and Excel HONORS ACCORDED.
Assistant Co-coordinator All Saints Chapel Uganda Management Institute (UMI) 2018/2019. Training Assistant at MBN Clinical Laboratory especially in the records management. Course Coordinator 2014-2017 at Kampala International University. Treasurer Scripture Union at RENA College School from 2004-2007. Page 7 of 8
CLUB/ASSOCIATION AFFILIATIONS
Mobiliser RENA College School Students Association (RECOSA) Member RENA College Scripture Union
LANGUAGES SPOKEN
English, Luganda, Lusoga, Runyakore
Hobbies
Reading, Travelling, Writing, Speaking.
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REFERENCES
Dr. Freddie Bwanga – Laboratory Director- MBN Clinical Laboratories *******.******@******.*** (077*-***-***)
Mr. Aboce Emmanuel - Laboratory Manager- MBN Clinical Laboratories. ****.*****@*****.*** (070*-***-***)
Dr. Sebastian Bigabwenkya- Dean, School of Business & Management – UMI ************@***.**.** ( 077*-***-***)
Prof. Jassy Bagyendera Kwesiga - Professional Coach ***********@*****.***
Contact this candidate