Operations & Administration Leader for Efficiency and Growth

Meaghan “Denise” Callahan

Austin, Texas 512-***-**** ***********@*****.*** linkedin.com/in/tinymonk Professional Summary

Strategic and results-driven Office Management Professional with 15 years of progressive experience streamlining administrative operations and driving organizational efficiency. Proven expert in building administrative infrastructures from the ground up, managing complex office relocations, and optimizing multi-industry workflows across finance, technology, and non-profit sectors. Highly skilled in financial management (AP/AR), HR administration, and vendor relations, with a dedicated focus on fostering a productive and cohesive workplace culture. Core Competencies

● Operational Leadership: Office Management, Project Coordination, Process Improvement, Strategic Planning, Business Development Support.

● Financial Administration: QuickBooks (3 years), Accounts Payable/Receivable

(AP/AR), Invoicing, Delinquent Account Management, Billing.

● Human Resources & Staffing: Full-cycle Hiring & Onboarding, Policy Development, HR Management Insight, Team Leadership.

● Facilities & Logistics: Office Remodels/Relocations, Vendor Management, Supply & Equipment Procurement, International Travel Coordination.

● Technology Proficiency: Microsoft Office Suite (10+ years), Google Workspace, CRM (Salesforce, ZOHO), Mac OS, Adobe Acrobat.

Professional Experience

Office Operations Manager Synthetic Turf World – Austin, TX September 2019 – April 2022

● Infrastructure Development: Architected and implemented the foundational administrative framework and operational structures for a new business entity.

● Financial Management: Managed all financial transactions, including accounts receivable/payable, invoicing, and successful recovery of delinquent accounts.

● Personnel Management: Directed the hiring and onboarding process for marketing, technical, and accounting staff to ensure seamless operational continuity.

● Global Logistics: Orchestrated complex international travel and logistics, troubleshooting high-stakes supplier meetings across China and Singapore.

● External Relations: Acted as a primary gatekeeper and representative at industry trade shows, vetting vendors and deepening supplier relationships to optimize sales. Office Manager / Executive Assistant (Contract) Burnett Staffing / Addison Group – Austin, TX

June 2012 – April 2020

● Multidisciplinary Support: Provided high-level administrative leadership for C-suite executives and HR professionals in finance, tech, and real estate, including firms like SparkCognition and Lennar.

● Operational Adaptability: Rapidly integrated into diverse corporate environments to manage office workflows, equipment, and departmental communications. Office Manager / Executive Assistant Act Global – Austin, TX June 2019 – October 2019

● Facility Coordination: Spearheaded an extensive office remodel and served as the primary IT liaison during a large-scale office relocation to ensure zero downtime.

● Strategic Planning: Collaborated with the CEO to develop comprehensive business plans and provided critical administrative support to the Marketing department.

● HR Enhancement: Provided actionable insights for improving HR development processes and managed the onboarding of international sector staff.

● Resource Management: Optimized office resource allocation through rigorous supply and equipment management.

Office Manager / Executive Assistant Lossen Brothers – Austin, TX 2016 – 2017

● Systems Optimization: Directed organizational system improvements and managed relocation efforts for a private family-owned business. Sales Support & Executive Liaison Streamline Funding – Austin, TX 2014 – 2015

● Cross-Functional Liaison: Synchronized communications between sales, estimation, and title closing departments to streamline business operations.

● First Impressions Management: Served as the initial point of contact and gatekeeper, shaping the professional image for the sales department. Executive Assistant to the Chief of Staff Reserve Officers Association – Washington, DC 2009 – 2011

● Event Operations: Managed the annual expo and convention, coordinating with major defense corporations for booth exhibitions and advertising. Education

Bachelor’s Degree in Social Psychology George Mason University – Fairfax, VA

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