Customer-Focused Sales & Administrative Professional

Alexa Cisneros

Sacramento, CA 916-***-**** *****************@*****.***

Professional Summary

Customer-focused professional with 2+ years of experience in retail, food service, and administrative roles. Skilled in sales, customer problem-solving, cash handling, and delivering personalized customer experiences. Food Handler’s License holder and Master’s-level psychology student. Professional Experience

GNC – Sacramento, CA Sales Associate (August 2025 – Present)

• Assist customers by identifying goals and recommending appropriate supplements

• Educate customers on product benefits, ingredients, and usage

• Meet sales goals through effective communication and upselling

• Handle cash, card, and POS transactions accurately

• Maintain store cleanliness and safety standards

Angry Chickz – Sacramento, CA Team Member (July 2024 – Present)

• Deliver high-quality customer service in a fast-paced environment

• Prepare food accurately while following sanitation guidelines

• Maintain organized and clean workstations

• Collaborate with team members to ensure smooth operations Stratek Solutions LLC Administrative Assistant (2022 – 2023)

• Coordinated business setup with LegalZoom and city/state agencies

• Scheduled meetings, travel, and managed administrative documentation

• Conducted market research and supported marketing efforts Amazon Warehouse Worker (2020 – 2022)

• Packaged and shipped customer orders accurately

• Assisted with inventory management and loading shipments

• Worked efficiently in a high-volume team environment Key Skills

Customer Service & Retail Sales • Customer Problem-Solving • Product Knowledge & Recommendations • Cash Handling & Cash Management • POS Systems • Upselling • Conflict Resolution • Multitasking • Team Collaboration • Safety & Sanitation Compliance

Education

Sacramento State University – Master’s in Psychology (In Progress, Expected 2025) Sacramento City College

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