Activities Coordinator Candidate: Trauma Care & Case Management Pro
Resume:
Roxanne Luderus
Trauma Care Specialist
Titusville, FL 32796
*******************@***********.***
Professional Summary
Human services professional with a strong background in case management, youth support, and community advocacy. Committed to helping individuals build confidence, independence, and long-term success.
Authorized to work in the US for any employer
Work Experience
Housing Navigator
Providence Place-San Antonio, TX
October 2021 to Present
Establish partnerships with property management and landlords to provide safe and stable living environment for client's. Connect and build rapport with clients while maintaining positive connection and communication with stakeholders and existing property management. Maintain caseload and display flexibility within tasks and operational standards in a timely manner. Documenting case load into HMIS. Homeless Outreach Specialist
LIFEWORKS Austin-Austin, TX
June 2023 to January 2026
Provided outreach, case management, and housing navigation services to homeless youth, connecting clients to resources, life skills support, and stable housing while maintaining accurate documentation and interagency coordination.
Retail Cook
Aramark-Marble Falls, TX
January 2023 to January 2024
Job inteled maintaining schedules, filling documents, solving customer issues, ordering merchandise, processing orders, managing promotional activities, adhering to organization policies, and reporting to supervisors, in a cafeteria style/ retail food service setting. Case Manager
Bluebonnet Trails Community Services-Round Rock, TX August 2022 to February 2023
Worked with adults and their families to deliver case management, skills training and medication education primarily in home and community-based settings. This position is responsible for conducting routine psycho-social-emotional needs assessments, completing Person-Centered Recovery Plans, assisting adults and their families with accessing community resources, providing rehabilitative services, and initiating crisis intervention when needed. All services are documented in an electronic health record and provided in collaboration with a multidisciplinary recovery team. Trauma Care Specialist
RMYA-San Antonio, TX
August 2017 to October 2019
Served as role model and teacher of trauma-informed specialists. Working closely with victims of trauma who have been temporally placed in the care of the state. Many require one on one care or help to get through the school day and to overcome memories of traumatic events while in the centers care. Helping recognize and reduce triggers that may cause students to withdraw socially and lessen their ability to learn and grow intellectually. Whether it’s a school-wide crisis or an individual student with family concerns. Oversee as program coordinator for 4 residential programs. Manage staff while working with program administrator to ensure that each facilitators have tools and staff to meet children and family needs according to rules and regulations.
Site Coordinator Assistant
Be A Champion, Inc. Idea Judson-San Antonio, TX
August 2017 to August 2018
Coordinate Services for after school program includes daily paperwork and knowledge of CAP program. Guide staff of 17 enrichment instructors and coordinator of activities for school age children. Management position. Worked with large classroom of 30 to 40 students. Grades K-8th grade. Custodian Worker
Deleware North Companies-Titusville, FL
March 2014 to June 2017
Management position at the Kennedy Space Center
Custodial work while full time student in human service. Duties include scheduling and coordinating upkeep of the visitors center. Leadership assignments included organization and effective communication with attention to detail and productivity. Sweeping, mopping, vacuuming and using industrial equipment to clean astronaut quarters and NASA memorabilia. Education
Public Administration (Master's)
University of Phoenix-San Antonio, TX
February 2018 to March 2020
Human Services (Bachelor's)
University of Phoenix-Online Campus-Phoenix, AZ
August 2015 to June 2018
Bachelor of Science
Master of Arts
Skills
• Event planning
• Group Therapy
• Community engagement relationship building
• Windows
• Fundraising
•
• Mental Health
• Illustration
• Flyers
• Adobe Illustrator
• Custodial Experience
•
• Environmental organization community engagement experience
• Community-based organization experience
•
• Reading activities for children
• Microsoft Powerpoint
• Fast casual experience
• Project management
•
• Establishing local partnerships in a community engagement role - Local partnerships established in a community engagement role (More than 10 partnerships)
•
• Launching community engagement initiatives - Community engagement initiatives launched (1-2 initiatives)
•
• Customer service
• Student-centered approaches (student motivation techniques)
• Branding
•
• Business Management
• Adobe InDesign
• Experience with individuals from underserved communities
•
• Microsoft Word
• Microsoft Office
• Technical Proficiency
• Brochures
• Office experience
•
• Customer Service Skills
• Administrative experience
• Public community engagement forums
•
• Community engagement project coordination
• problem solving
• Databases
•
• Grassroots community organizing
• Newsletters (communication methods)
•
• Conducting community outreach projects - Largest number of community outreach programs conducted yearly (1-2 projects)
•
• Adobe Creative Suite
• Community development
• Instructional adaptability
•
• Individual / Group Counseling
• OneSite
• Team management
• Nonprofit finance
• Community outreach
•
• Community dialogue sessions
• Teaching
• Budgeting
• Spanish
• Social Work
• Childcare
•
• Urban planning
• Adobe Acrobat
• Recruiting
• Communication skills
• Motivational interviewing
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• Experience with children
• Yardi
• Organizational skills
• Writing skills
• Fair Housing regulations
•
• Cultural competency
• Public speaking
• Behavioral Therapy
• Community workshop facilitation
•
• Team Building
• Presentation Skills
• Public presentations for community outreach
•
• Youth engagement programs
• Advocacy campaigns
• Science experiments for children
• Leadership
•
• Addiction counseling
• Research
• Typing
• School experience
• Microsoft Excel
• Tutoring
•
• Multilingual
• Discharge planning
• Youth programs teaching experience
• Restaurant experience
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• Microsoft Outlook
• Human resources
• Childhood development
• Google Analytics
•
• Health promotion activities
• Public relations
• Child and Family Services
• Microsoft Access
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• Community engagement fundraising
• Supervising Experience
• Sanitation
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• Community engagement in education
• Behavioral health
• Graphic Design
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• Community partnership development strategy
• Care plans
• Bilingual
• English
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• Management Experience
• Case Management
• Photoshop
• POS
• Time management
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• Community engagement meetings
• CPR
• Social media engagement
• Employment & labor law
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• Volunteer management - Largest number of volunteers managed (1-10 volunteers)
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• Marketing
• OSHA
• Child welfare
• Typography
• Community engagement leadership
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• Property management
• Policy analysis
Certifications and Licenses
Certificate in Child and Family Services
Present
Driver's License
Present
ServSafe Management
January 2020 to December 2025
First Aid Certification
September 2021 to September 2023
CPR and first aid and AED certified
CPR Certification
Certified Case Manager
Food Handler Certification
TABC Certification
Non-CDL Class C
Child Development Associate Certification
Contact this candidate