Administrative Professional with AFIS & Executive Support Experience

LUCILLE SINKLER

Phone: 718-***-****, 646-***-****

**********@*******.***

SKILLS

•Proficiency using Microsoft Office (Word, Excel, PowerPoint, Access), Lotus Notes, Concur, D&B

•Customer Service

•Ability to work independently with little supervision and under tight time constraints; multiple tasks, projects, competing priorities and tight deadlines simultaneously while maintaining quality.

•Demonstrated ability to maintain a high level of professionalism and confidentiality. Excellent interpersonal skills, initiative, dependability, and a high level of motivation; organizational skills and the ability to prioritize effectively; excellent written and oral communication skills; customer oriented.

Empire Consulting Solutions – Latham, NY

AFIS Operator

December 15, 2015 – July 31, 2020

•Operate the Automated Fingerprint Identification System (AFIS); for HRA

•Performing data entry and scanning fingerprints and photographs and signature into AFIS

•Retrieving data from AFIS and various computer applications.

•Contributing to record control within the unit by entering, retrieving, and maintaining documents and other records in various secure and/or confidential hard and computerized files.

•Monitoring AFIS system status and reporting anomalies and problems to supervisors or appropriate authorities for review and appropriate action.

Tokio Marine Management – New York, NY

Administrative Coordinator I

February 21, 1995 – September 24, 2014

•Prepare contracts for Producers, assign producers codes for billing.

•Appoint/Terminate Agency and Agents appointments to the state.

•Provide administrative support to SVP and AVP, Light calendar for SVP

•Maintained all contract appointments renewals and terminations.

•Preparation of materials, drafting of communications

•Concur, (state billing and SVP expense)

•Coordinating of travel, ensuring the processing of expense vouchers.

•Opening, routing, and prioritizing incoming mail and other correspondence.

•Maintaining filing systems (hard and electronic).

•Scheduling team meetings (conference rooms, conference calls, preparing meeting materials, etc.).

•Maintain and order supplies for the group; perform other administrative services that may be deemed necessary or appropriate.

EDUCATION

TCI College of Technology, NEW York, NY 1994,Business Administration A.A.S

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