Kitchen Operations Manager with Hospitality Focus
Resume:
Sonia Gutierrez
Merced Ca 95341
*****************@*****.***
Experience
Courtyard Marriott
April 11,2008 – March 14,2025
Kitchen Manager
Created and managed employee schedules to ensure proper staffing and smooth daily operations
Oversaw all inventory management, including ordering, stock rotation, and cost control
Prepared and led staff meetings to communicate goals, policies, and performance expectations
Interviewed, hired, trained, and onboarded new employees
Demonstrated strong decision-making skills in a fast-paced kitchen environment
Provided excellent customer service and resolved guest concerns professionally
Supervised and motivated staff to maintain productivity, teamwork, and morale
Handled cash, payments, deposits, and basic financial tracking
Ensured compliance with food safety, sanitation, and workplace regulations
Used Microsoft programs (Word, Excel, Outlook) for scheduling, documentation, and reports
Maintained high standards of hospitality, quality control, and cleanliness
Managed time effectively to meet service deadlines and operational demands
Skills
Project management Bilingual Communication
Problem solving Management Leadership
Reliability & punctuality Professionalism Multi- task
Adaptability quick- paced Hospitality
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