Customer-Focused Tech-Savvy Remote CSR Pro

●

●

Brenton J. Smith

** ******* **. *********, ** 30253

678-***-**** *********************@*****.*** linkedin.com Professional Summary

Entrepreneurial and customer-focused professional with over two decades of experience spanning vending services, marketing, sales consulting, and automotive dealership operations. Demonstrated ability to lead and scale business ventures, manage client relationships, and deliver top-tier service. Adept at developing strategic plans, optimizing operations, and adapting to dynamic business environments.

Professional Experience

Founder / Owner Autos Buy BJ LLC

Atlanta, GA

2019 – Present

• Founded and operate an independent automotive sales firm focused on delivering high-quality vehicles and customer service.

• Manage inventory, customer relations, and all operational functions, including marketing, financing coordination, and regulatory compliance.

• Built a strong client base through digital marketing and word-of-mouth referrals. Founder / Marketing Consultants Tech Savvy Solutions Inc. - Kennesaw, GA / Charleston, SC 2015 – 2018

• Launched a digital marketing and business consulting firm, relocating to Charleston, SC in 2016 to expand market reach.

• Provided branding, online marketing strategy, and growth consultation to small and mid-sized businesses.

Marketing Associate Phoenix Integrated Store Consultants \bullet Sandy Springs, GA 2014 – 2015

• Participated in direct marketing campaigns to drive client revenue growth.

• Developed customer acquisition strategies and assisted in promotional events. Nike Factory Store – Tanger Outlets – Sales Associate Locust Grove, GA

May 2011 – June 2014

Delivered exceptional customer service by assisting guests with product selection, sizing, and brand knowledge.

Consistently achieved or exceeded personal and team sales goals through strong product

●

●

●

●

●

●

●

●

●

●

●

knowledge and upselling techniques.

Operated POS systems efficiently, processing purchases, returns, and exchanges with accuracy.

Supported visual merchandising by organizing product displays and maintaining a clean, brand-aligned sales floor.

Assisted with inventory management, including restocking, labeling, and backroom organization.

Promoted Nike’s brand culture by creating an engaging and motivational shopping experience for every customer.

Footaction / Foot Locker – Sales Associate

Lithonia, GA

February 2008 – May 2011

Provided excellent customer service by assisting shoppers in finding styles, sizes, and product information.

Maintained in-depth knowledge of current footwear and apparel trends to drive sales and meet individual and store goals.

Processed transactions accurately using the POS system and handled cash, credit, and returns efficiently.

Ensured visual merchandising standards were met, including restocking and organizing displays for optimal presentation.

Collaborated with team members to achieve daily sales targets and deliver a positive shopping experience.

Monitored inventory levels and assisted in receiving and tagging new merchandise. Vending Machine Service Technician D&G Vending Services \bullet Greater Atlanta Area, GA 2000 – 2008

• Managed service routes across schools, youth centers, and clubs in Atlanta.

• Ensured vending machines were fully stocked, operational, and maintained.

• Built strong working relationships with clients through reliable service. Education

Business Management Studies

Southern Crescent Technical College \bullet Griffin, GA \bullet 2012 – 2014 Business Management Studies

Georgia Perimeter College & State University \bullet Decatur, GA \bullet 2005 – 2007 High School Diploma / General Studies

Mundy’s Mill High School / Lovejoy High School \bullet Jonesboro, GA / Hampton, GA \bullet 2001 – 2005

Key Skills

• Business Development & Entrepreneurship

• Sales & Customer Relationship Management

• Digital Marketing & Brand Strategy

• Automotive Sales & Financing

• Strategic Planning & Operations

• Client Acquisition & Retention

• Team Leadership & Staff Training

References

• Joelina Tucker - 678-***-****

• AJ Reel - 404-***-****

• Tammye Stocks - 404-***-****

• Additional references available upon request.

Contact this candidate