Executive Assistant to C-suite Leader

Deborah Johnson

Morris Plains, NJ *****

973-***-**** ********@*********.*** WWW: Bold Profile

Websites, Portfolios, Profiles

Linkedin.com/in/Deborah-Johnson-mba

EXECUTIVE ASSISTANT

Diligent and proactive Executive Assistant with a strong background in executive support, adept at managing complex schedules, coordinating meetings, cross-functional initiative, and managing confidential information. Highly skilled in communication, organization, and problem-solving, ensuring seamless office operations. Focused on team collaboration and achieving results, adapting flexibly to changing needs and priorities. Dependable and resourceful, consistently delivering high-quality outcomes. Recognized for strong leadership, analytical problem-solving, and exceptional time management, delivering high-quality, results-driven support to executive leadership teams.

Skills

Executive Level Support

Complex Calendar Management

Data-driven decision support

Time-Critical Project Execution

Advanced Written & Verbal Communication

Multi-Time Zone Coordination

Microsoft Office Suite (Advanced Excel)

Google Workspace

Google Calendar

Generative AI

Database Management

Concur Expense Management

Slack

Adobe Professional

PROFESSIONAL EXPERIENCE

06/2019 to 02/2026

Executive Assistant - VP Tax

VERIZON – Basking Ridge, NJ

Provided comprehensive administrative and operational support to the SVP, VP, and senior leadership team, ensuring efficient execution of daily operations and strategic initiatives within the Finance and Tax Organization

Managed complex executive calendars, meetings, travel arrangements, and expense reporting with consistent accuracy and timeliness ensuring optimal scheduling and time management for senior leadership

Processed approximately 25 state tax exemption certificates for New Jersey and Rhode Island, supporting Billing, Compliance, and Exemption teams per week

Moderated the Monthly Issue Tracker, monitoring open and closed items to prevent backlog and forecast workload

Maintained and updated KPI tracking, enabling informed and timely executive decision-making

Researched, coordinated, and communicated volunteer initiatives to a team of 109 employees

Approved weekly time reporting and tracked overtime, producing year-over-year Excel analysis for executive review

Prepared logistics, presentations, and materials for Town Hall meetings

Reconciled and balanced Concur expense accounts

Tracked headcount and maintained organizational charts on a monthly basis

Supported budget forecasting to ensure alignment with strategic objectives

Organized company events and meetings, enhancing team engagement and fostering a positive workplace culture.

06/2016 to 06/2019

Executive Assistant to IT Executive Director

VERIZON – Basking Ridge, NJ

Provided high-level administrative support in a global IT environment, coordinating across U.S. and India teams.

Managed heavy calendar scheduling and domestic/international travel arrangements

Processed travel and expense reports accurately and within tight deadlines

Followed up on action items, contributing to a 90% reduction in trouble tickets

Compiled data and generated executive-level Excel reports and PowerPoint slides for senior management

Created and distributed a monthly IT department newsletter

Organized quarterly domestic and international meetings and conferences

Coordinated employee recognition awards across multiple locations for 100+ employees

Served as primary liaison with external vendors

Self-motivated, with a keen sense of personal responsibility.

Worked effectively in fast-paced environments.

Skilled at working independently and collaboratively in a team environment

04/2014 to 04/2016

Client Service Associate

WEINBERGER LAW GROUP – Parsippany, NJ

Served as the initial point of contact for clients, supporting attorneys in family law matters through accurate documentation and client communication

Managed approximately 30 incoming calls and faxes per day from clients

Managed case files, organizing documentation for efficient access and review by legal teams

Scheduled attorney consultations and collected detailed client intake information

Prepared written summaries to ensure attorneys were fully briefed prior to consultations

Opened and maintained confidential client files

Prepared client retainers outlining the scope of representation and legal expectations

Processed payments and managed billing records

Trained new employees on the Firm's policies and procedures

Analyzed reporting structures to enhance database efficiency

Participated in testing and implementation of new legal case management software

EDUCATION/TRAINING

12/2021

Master of Business Administration (MBA): General

University of South Carolina Aiken - Aiken, SC

03/2016

ABA Approved Paralegal Studies

Fairleigh Dickinson University - Madison, NJ

05/2009

Bachelor of Science (B.S.): Computer Science

Saint Elizabeth University - Morristown, NJ

Certifications

Notary Public

Issuing Institute: Morris County Notary Public Commission

Expiration Date: 11/13/2030

ADDITIONAL RELEVANT EXPERIENCE

DECORATIVE FLAIRS, Office Manager, Denville, NJ

LUCENT TECHNOLOGIES, Senior Technical Assistant, Technical Assistant, Whippany, NJ

AT&T, Administrative Assistant, Newark, NJ

#HRJ#58f44ff0-79b7-48fe-aaf9-2275154c251e#

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