Experienced Supervisor with HR & Quality Focus
Resume:
SUMMARY
SKILLS
KATERIN
ROMERO
**********@*****.***
CHELSEA, UNITED STATES 02150
Dedicated Supervisor possessing skilled in addressing and resolving conflicts to maintain team harmony and performance. Offer 7 years of experience leading talented teams and exceeding objectives. Background includes strong history in shipping, office work, quality control, making production targets, assembly and production, ability to create and adhere to effective schedule. Assisting Human Resource with staff recruitment and development. Administer the on-boarding process of newly hired employees by providing pre-employment checks, conducting interviews and first day orientation to introduce them with the company's policies and operational procedures. Conduct investigation on complaints by employees such as sexual harassment, discrimination and policy violations. Assisted HR Manager with various human resources relate activities including but not limited to performance management, counseling and benefit explanation. Good communication skills fast learning. Hardworking Quality Manager with talents in strategic planning, statistical process control, and project management. Dedicated to ensuring improvements are implemented. Knowledge of data analytics and data management.
• Interpersonal Skills
• Self-motivation
• Leadership and Teamwork
• Highly Organized
• Good time management
• Attention to Detail
• Flexibility and Adaptability
• Hard Working
• Problem Solving
• Decision Making
• Communication Skills
• Critical thinking and problem solving
• Microsoft Office Word
• Fast Learner
• Leadership
• Time Management
• Ability to Multitask
• Ability to Work Under Pressure
• Teamwork
• Effective Time Management
• Ability to Work in a Team
• Computer Skills
• Microsoft Excel
• Processes and Procedures
• Improvement Plan Knowledge
• Team Management
• Training & Development
• Experience in Leadership
• Quantitative Skills
• Supervision & Leadership
• People Skills
• Good Work Ethic
• Team Building
• Maintenance & Repair
• Data Management
• Reliable & Trustworthy
• Operations management
• Manufacturing
• Equipment operation
• Quality control
• Management
• Safety and compliance
• Equipment monitoring
• Inventory oversight
• Candidate searching
• New hire processes
• Administrative assistance
• Effective Communication
• Strong organizational skills
• Understanding of safety regulations
Ability to read a Material Safety Data
Sheet (MSDS)
•
Ability to complete written reports legibly
and accurately
•
• Strong leadership skills
• Defect tracking
• Process improvement
• Technical auditing
• Quality assurance
• Testing protocols
• Production supervision
• Data analysis
• Compliance monitoring
• Safety protocols
• Effective communication
• Team building
• Problem solving
• Staff training
• Project management
• Performance testing
• Test case design
• Test environment setup
EXPERIENCE
• Planning & Organizing
• Microsoft Office
• Friendly, Positive Attitude
• Customer Service
• Organizational Skills
• PPE Use
• Conflict Resolution
• Critical Thinking
• Relationship Building
• Problem resolution
• Active Listening
• Termination documentation
• Policy interpretation
• Production targets
• Assembly and production
• Continuous integration
• Test automation expertise
• Usability testing
• Requirements analysis
• Quality metrics analysis
• Software development lifecycle
• Internal auditing
• Quality planning
• Documentation control
• Corrective actions
• Problem-solving
• Product inspection
• Issue resolution
• Excellent researching skills
• Documentation management
• Compliance audits
QA LEAD 02/2025 to Current
Opt industries inc - Medford, Massachusetts
• Led quality assurance team to ensure product compliance with industry standards.
• Developed and implemented testing protocols for software and hardware products.
• Conducted regular audits of quality processes to identify areas for improvement.
• Running test in OGP.
• Trained staff on best practices in quality assurance and testing methodologies. Managed documentation of test results and quality assurance procedures thoroughly.
•
Collaborated closely with development teams to ensure product stability before release.
•
Documented process flows for new features and functionalities introduced in the application.
•
Tracked project timelines and milestones ensuring timely completion of tasks within budget constraints.
•
Identified opportunities for improving the efficiency of the QA process through automation or other means.
•
• Analyzed existing systems for potential areas of improvement. Maintained databases of known defects, tracking their resolution throughout the software development life cycle.
•
LEAD PRODUCTION OPERATOR 01/2023 to 02/2025
OPT Industries - Medford
Align, fit, and assemble component parts, using hand tools, power tools, fixtures, templates, and microscopes.
•
• Analyze and record test results and prepare written testing documentation.
• Inspect parts for surface defects.
Install electrical and electronic parts and hardware in housings or assemblies, using soldering equipment and hand tools.
•
Read blueprints, schematics, diagrams, and technical orders to determine methods and sequences of assembly.
•
• Wiring, crimping, and plumbing is required.
Repair, rework, and calibrate hydraulic and pneumatic assemblies and systems to meet operational specifications and tolerances.
•
Test performance of electromechanical assemblies, using test instruments such as oscilloscopes, electronic voltmeters, and bridges.
•
Verify dimensions and clearances of parts to ensure conformance to specifications, using precision measuring instruments.
•
• Well organized, detail oriented, and able to work on multiple tasks simultaneously.
• Implemented best practices for inventory management and material handling.
• Collaborated with maintenance staff to troubleshoot equipment issues.
• Trained new employees on safety procedures and operational tasks.
• Led team meetings to discuss production goals and workflow improvements.
• Operated machinery and equipment for efficient production lines. Conducted regular meetings with staff members to discuss progress, address any concerns, and review safety protocols.
•
Analyzed data from various sources to identify trends and potential problems with product quality or quantity output.
•
Resolved issues with equipment or materials quickly to minimize disruptions to operations.
•
Monitored production processes and identified areas of improvement to maximize efficiency.
•
PRODUCTION SUPERVISOR 11/2015 to 01/2023
Thermal Circuits Inc - Salem
• Hardworking leader and analytical problem solver.
• I had to analyze and create reports.
• Decisive leader and collaborative team builder with good planning and multitasking.
• Had to consistently work weekends and holidays.
Became more knowledgeable about equipment operation, quality standards and safety hazards.
•
• SKILLS Production targets.
• Assembly and production.
• Operations management.
• Manufacturing.
• Equipment operation.
• Quality control.
• Conduct the proper assessment and test on the product. Report any problems with the product identify the defects report them and write quality control report and record the report.
•
Support the engineering team with any process of improvements and helping on making the necessary repairs on the product.
•
Report the problems that were found to the inspectors make the necessary training on quality make sure to keep them up to date with what is acceptable and what is a reject.
•
Work with reworks write the process on the reworks to keep record on what was done on the reject product.
•
• Management.
• Safety and compliance.
• Equipment monitoring.
• Inventory oversight.
• Candidate searching.
• New hire processes.
• Administrative assistance.
• Effective Communication.
Schedule Management, Work on the night shift for 2 years supervising 300 employees.
•
Maintains work flow by monitoring steps of the procedure, monitoring personnel and sources, observing equipment and control points.
•
Completes production plan by scheduling and assigning personnel, establishing priorities, resolving problems, revising schedules and reporting results of the processing flow.
•
• Ability to create and adhere to effective schedules.
• Strong organizational skills.
• Understanding of safety regulations.
• Ability to read a Material Safety Data Sheet (MSDS).
• Ability to complete written reports legibly and accurately.
• Strong leadership skills.
• Maintains quality service by establishing and enforcing organization standards.
• Ensures operation of equipment by calling for repairs.
• Inspecting product for quality and accuracy prior to shipping.
• Enforcing all safety policies on the production floor. Maintaining communication between management and employees to ensure that necessary policies are understood and followed.
•
Ensuring that the flow of resources like raw materials is maintained and that production items are delivered as needed and used properly and efficiently.
•
• Supervised daily production operations to ensure efficient workflow and adherence to safety standards.
Conducted regular inspections of equipment and production areas for compliance with safety regulations.
•
Implemented process improvements to enhance product quality and streamline operations.
•
Collaborated with engineering teams to resolve production issues and improve manufacturing processes.
•
Monitored inventory levels and coordinated with suppliers for timely material replenishment.
•
Facilitated communication between departments to align production goals with overall company objectives.
•
• Maintained accurate records of daily production activities. Supervised a team of 20+ employees, ensuring tasks were completed efficiently and accurately.
•
• Trained new staff on production processes and procedures. Performed regular quality checks throughout the production process to ensure customer specifications were met.
•
Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
•
• Supported safety programs to reduce and eliminate employee injuries. Communicated effectively with other departments to ensure smooth workflow from start to finish.
•
Collaborated with management team to develop strategies for improving efficiency in the production area.
•
HUMAN RESOURCES ASSISTANT 03/2013 to 11/2015
Thermal Circuits Inc - Salem
• Understanding of safety regulations.
• Planning & Organizing.
• Training & Development.
• Problem Resolution.
• Active Listening.
• Reliable & Trustworthy.
• Team Building.
• Scheduled interviews for candidates. Helped onboard new employees. Assisted new employees with on-boarding training, ensuring all application forms were filed I9-form correctly, and that employees understood company policies and procedures.
•
Managed open enrollment, new employee enrollment, and other benefits administration.
•
• Organized and maintained employee personnel files to keep sensitive data secure.
• Managed confidential documents.
• Approving weekly payroll
• ADP
• Managed recruitment process for various positions across Thermal Circuits Inc.
• Coordinated employee onboarding and orientation sessions for new hires.
• Maintained employee records and updated HR databases regularly.
• Assisted in developing training programs to enhance employee skills.
• Supported performance evaluation processes by organizing feedback sessions.
• Handled employee inquiries regarding benefits and company policies.
• Participated in HR initiatives to improve workplace culture and engagement.
• Collaborated with management to address employee relations issues effectively. Created, organized, and maintained employee personnel files to keep sensitive data secure.
•
Assisted in recruiting and hiring processes by conducting phone screens, scheduling interviews, and completing reference checks.
•
Maintained accurate records of employee information such as wages, performance reviews, benefits, leaves of absence.
•
Updated employee database with changes in job title, salary information or contact details.
•
Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process.
•
• Conducted employment verification and background investigation to facilitate EDUCATION AND
TRAINING
LANGUAGES
hiring process.
Organized and conducted new hire orientation sessions to introduce policies and procedures to employees.
•
• Performed administrative tasks related to payroll processing or benefit administration.
• Assisted with planning, organizing and coordinating company events. Posted job announcements and pre-screened applicants to candidates for available positions.
•
• Monitored timekeeping records for accuracy and completeness. Processed paperwork associated with personnel transactions such as promotions or terminations.
•
• Managed employee records and maintained confidential personnel files.
• Processed payroll information and maintained accurate attendance records.
• Responded to employee inquiries regarding policies and benefits promptly. Collaborated with management to ensure compliance with labor regulations and company policies.
•
• Supported training programs by organizing materials and scheduling sessions.
• Assisted in the recruitment process by screening resumes and scheduling interviews. CLERK 01/2012 to 03/2013
Thermal Circuits Inc - Salem
• Monitoring and Ordering office supplies
• Typing reports, letters and business documents
• Translating
• Answering phone calls
Familiarity with office processes, including filing handling mail and directing telephone calls
•
• Computer literacy and facility with word processing, spreadsheets, data entry
• Conduct monthly audits on expired chemicals dates and products.
• Conducting time studies
• Adapting route sheets/travelers
Performed customer service functions by answering employee requests and questions regarding benefits and policies, program and procedures.
•
• Communicating HR policies and processes to employees.
• Maintaining the comprehensive recruitment database for future reference. Completed new-employee processing to meet Payroll, Federal and State requirements to include: orientation, new hire forms, I-9 documentation.
•
SHIPPING ASSISTANCE 03/2011 to 12/2011
Thermal Circuits Inc - Salem
• Computer Skills
• Microsoft Office
• Processes and Procedures
• Packing product
• Shipping paper work
• Printing labels
• Data entry in the computer for UPS, FedEx and international shipments.
• Calling truck drivers
Chelsea High School - Chelsea, MA
Diploma
• English
• Spanish
• English
Contact this candidate