Assistant Store Manager - Retail Leadership & Customer Experience
Resume:
Jeannie Shafer
Petaluma, CA *****
***********@*****.***
Align and inspire my team set clear expectations to achieve a clear goal
• Leading, training, coaching, and communicating with all Team Members
• Operating a register and accurately handle customer cash, credit/debit payments, and change
• Assisting all customers by providing information and resolving any complaints
• Planning, merchandising and maintaining abundant store displays
• Maintaining Safety and Sanitation standards throughout the store
• Developing future leaders
• Ensure compliance with all company and store policies and procedures (and thus compliance with all state and federal laws applicable to this industry).
• Enabling a high-performing team through effective scheduling, efficient task assignment, recognition, fun, performance management and accountability. This includes documentation and performance evaluations.
• Working primarily night shifts, with occasional day and morning shifts
• All other related duties as assigned
Qualifications:
Desired qualifications include:
• High school 5 years or more of retail industry experience with 10 or more years of leadership experience with a staff of 5
• Friendly and customer service oriented. Interest in food and cooking anything outdoors and i believe in unrealistic hospitality for everyone. leadership skills; interpersonal and communication skills.
• Self-motivated, with a high attention to detail, quality and presentation
• Ability to work independently,or with a team effectively manage time and multitask in a fast-paced environment
• Ability to read, understand and follow through on verbal and written directions
• Ability to reliably meet required work schedule and adhere to company attendance Authorized to work in the US for any employer
Work Experience
Assistant Store Manager (ASM)
Extra mile chevron - San Rafael, CA
Present
Account set Up on boarding supplies for Amazon payroll audit prep. Commercial client investigations. Mini audits
navigate on hand.
Merchandising orders,
employee scheduling
daily paperwork, interviewing
pump process and relieve EAP.
Upsgross profit margin reports . Daily, weekly, and monthly inspections Management response to spills p MP process.
Blue cube sales leader
Vendor check
mystery shopper programs
CSI connect to business point.Managers food handlers training Able to perform pump tests
Scored 100% on my lpac
And quantum audits.
With zero moneyloss
For two quarters
Ada training
Assistant Manager
Mcdonald's - Clearlake, CA
April 2019 to November 2022
Assistant manager ran a shift
and did all ordering will provide more info on request Education
High school or equivalent
None
Skills
• Cold Calling
• Sales
• Customer Service
• Live Chat
• Upselling
• Computer Operation
• Account Management
• Management
• Retail management
• Store Management Experience
• Recruiting
• Inventory Control
• Technical Support
• Planograms
• Negotiation
• Retail Sales
• Help Desk
• Sales Management
• Loss Prevention
• Marketing
• Troubleshooting
• Merchandising
• Research
• Administrative Experience
• Payroll
• Microsoft Windows
• Performance Management
• Active Directory
• Computer Networking
• Desktop Support
• Profit & Loss
• Network Support
• LAN
• Operating Systems
• Microsoft Windows Server
• DNS
• WAN
• Planograms (8 years)
• Property management
• Microsoft Office
• Sales
• Organizational skills
• Management
• Customer service
• Upselling
• Sales management
• Cold calling
• Hospitality
• Retail sales
• Store management
• Negotiation
• Leadership
• Guest services
• Cash handling
• Typing
• Mobile devices
• Profit & loss
• Technical support
• Cash register
• Training & development
• Help desk
• Recruiting
• Desktop support
• Computer networking
• Payroll
• Active Directory
• Forklift
• Databases
• Cooking
• Interviewing
• Network support
• Research
• Operating systems
• Hotel experience
• Supervising experience
• Cleaning
• Janitorial experience
• Time management
• Communication skills
• Google Docs
• Front desk
• Google Suite
• QuickBooks
• Food service management
• Event planning
• Food service
• Computer skills
• Hospitality management
Certifications and Licenses
Driver's License
Contact this candidate