Administrative Professional Seeking Secretary Role

NETTEY MABEL SANKU

Koforidua Eastern Region 055******* *************@*****.***

Executive Summary

Proactive and detail-oriented Administrative Professional with a strong background in office coordination, document management, and client relations. Demonstrates excellent organizational and communication abilities with experience providing administrative support in both governmental and educational environments. Skilled in handling correspondence, scheduling, and record-keeping with discretion and accuracy.

Skills

• Effective Communication and Interpersonal Relations

• Organization and Time Management

• Team Collaboration and Coordination

• Adaptability and Problem Solving

• Professionalism and Confidentiality

• Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

• Document Filing and Archiving Systems

• Office Equipment Operation (Scanning, Copying,

Printing)

• Digital Record Management (ECM Software – Basic)

• Email and Calendar Management Tools

Professional Experience

Office Manager (National Service) 2024 to 2025

National Youth Authority Koforidua, Eastern Region

• Coordinated daily administrative operations, ensuring seamless communication between departments and timely completion of office tasks.

• Prepared and reviewed official correspondence with professionalism, ensuring accuracy in format and tone for internal and external communication.

• Managed document filing systems and maintained organized records for easy retrieval and confidentiality of information.

• Assisted in planning meetings, preparing agendas, and maintaining a clear record of decisions and follow-up actions.

• Received and directed visitors with courtesy, ensuring a welcoming and efficient front-desk experience.

• Supported the preparation of official reports and maintained filing registers for incoming and outgoing documents.

• Demonstrated flexibility by managing multiple administrative assignments with attention to detail and composure. Administrative Assistant (Internship) 2022 to 2023 National Youth Authority Koforidua, Eastern Region

• Supported the administrative team in processing correspondence and maintaining up-to-date records.

• Drafted and formatted letters, memos, and meeting notes to maintain a consistent and professional document style.

• Collaborated in organizing files and tracking documentation for staff and departmental activities.

• Assisted in scheduling appointments and maintaining calendars for senior officers.

• Engaged in preparing periodic activity reports and updating the record management system.

• Supported logistics for meetings and seminars, ensuring materials and documentation were well-prepared.

• Contributed to the overall office workflow by ensuring smooth communication between administrative units. Administrative Support Assistant (Attachment) 2021 to 2022 Koforidua Technical University Koforidua, Eastern Region

• Provided clerical assistance to faculty administrators, ensuring accurate handling of student and departmental documents.

• Organized correspondence and maintained physical and electronic filing systems for academic records.

• Prepared letters, meeting notices, and departmental memos with professional presentation and clarity.

• Assisted in arranging departmental events and ensuring that necessary materials and logistics were in place.

• Supported the management of appointment schedules and coordinated meetings between faculty and students.

• Maintained confidentiality in handling academic and administrative records.

• Provided customer service support by attending to staff, student, and visitor inquiries with professionalism. Education

Bachelor of Technology (BTech): Secretaryship and Management Studies 10/2025 Koforidua Technical University Koforidua

Higher National Diploma (HND): Secretaryship and Management Studies 2024 Koforidua Technical University Koforidua

West African Senior School Certificate Examination (WASSCE) 2018 St. John's Grammar Senior High School

Basic Education Certificate Examination (BECE) 2015 Prampram D/A Basic “A”

Hobbies and Interests

• Reading

• Cooking

• Volunteering in Youth Programs

• Cultural Exchange

• Language Development

Languages And Training

• English, Advanced

• French, Beginner (Intermediate Level in Progress), Alliance Française, Accra

• Computer Literacy, Microsoft Office and Basic Keyboarding, 2015 References

• Mrs. Evelyn Enyonam Lotsu, Eastern Regional Director, National Youth Authority (NYA), 055*******, 020*******

#HRJ#27c7dc0c-1518-4790-8dfa-8f2ac15d582b# • Mr. Solomon Ernest Mensah, Lecturer, Koforidua Technical University, ***********@*****.***, 024*******

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