Aspiring Trades Professional with Hospitality Leadership

STEVE WESTOVER

503-***-****, 503-***-****, ******@***.***, Gresham, OREGON 97030

SKILLS

• Industry Expertise

• Executive Leadership

• Leadership and People Development

• Employee Motivation

• Strategic Planning

• Performance

PROFESSIONAL SUMMARY

Dynamic and results-driven professional with extensive experience in the hospitality industry, notably as Owner/Operator at Eastside Bar And Grill. Proven track record in strategic planning and employee development, enhancing operational efficiency and fostering a motivated team. Expert in budget management, driving performance, and delivering exceptional customer service. I also have experience in Warehouse work including inventory and product picking.

WORK EXPERIENCE

Owner/Operator/Bartender, Apr 2017 - Sep 2024

Eastside Bar And Grill, Portland, OR

• Managed day-to-day business operations.

• Consulted with customers to assess needs and propose optimal solutions.

• Trained and motivated employees to perform daily business functions. Enhanced operational efficiency and productivity by managing budgets, accounts and costs.

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Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

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Assistant Manager/Bartender Shift Manager, May 2013 - Jan 2017 Applebee's, Happy Valley, OR

Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.

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Helped with planning schedules and delegating assignments to meet coverage and service demands.

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Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.

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Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.

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Owner/Operator/Senior Bartender, Mar 2006 - Aug 2012 Cosmos Bar And Grill, Portland, OR

• Managed day-to-day business operations.

• Consulted with customers to assess needs and propose optimal solutions.

• Trained and motivated employees to perform daily business functions. Enhanced operational efficiency and productivity by managing budgets, accounts and costs.

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Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

•

EDUCATION

Associate of Applied Science: Human Behavior

Portland Community College, Portland, OR, June 1998 CERTIFICATIONS

Current OLCCFood Handler

OLCC AND SERVER PERMITS: 12/2030

Current with both permits.

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