Administrative Assistant III Public Safety Leader

Trinidad “Jovita” Barclay

********.*******@*****.*** 208-***-**** Mountain Home, ID

LinkedIn: https://www.linkedin.com/in/trinidad-barclay/

U.S. Citizen Secret Security Clearance Valid Idaho Driver’s License

Professional Summary

Results-driven U.S. Navy veteran with 20+ years of administrative leadership, personnel supervision, sensitive records management, and operational support in high-stakes federal environments. Transitioning to civilian public safety, seeking to deliver exceptional customer service, proactive solutions, confidential record handling, and interdepartmental coordination as Administrative Assistant III – Police with the City of Boise. Proven in fast-paced settings to anticipate needs, streamline processes, build collaborative relationships, and support mission-critical operations for internal teams, external partners, and the community.

Core Competencies

Administrative Operations & Support to Senior Leadership

Sensitive Records & Information Management / Confidentiality

Exceptional Customer Service & Inquiry Resolution

Process Improvement & Data Reporting

Personnel Supervision, Training & Mentoring

Policy Compliance & Emergency/Crisis Response

Interdepartmental Coordination & Resource Networking

Microsoft Office Suite (Advanced: Word, Excel, PowerPoint, Publisher)

Professional Experience

Administrative Supervisor

Command Administration Department, Naval Air Station Whidbey Island

January 2023 – December 2025 60 hours/week

Directed daily administrative operations and provided senior-level support for a 356-personnel command, ensuring full compliance with federal regulations, Navy policies, and DoD directives directly transferable to supporting Boise Police units and processes.

Supervised, mentored, and evaluated a team of 15 administrative staff; assigned tasks, monitored performance, and led cross-training to enhance versatility and reduce backlog by 50%.

Served as primary point of contact for all inquiries (telephone, walk-ins, correspondence); processed and routed to appropriate services/staff with timely, accurate follow-up and exceptional customer service.

Managed sensitive official correspondence, reports, personnel records, leave schedules, and training documentation in NSIPS database; streamlined records management, cutting retrieval time by 45%.

Oversaw travel authorizations/vouchers; coordinated with supply, logistics, HR, and external partners to maintain mission readiness.

Maintained/updated comprehensive resource directories (military, community, civilian); researched, verified, and networked for on/off-base services, building strong collaborative relationships.

Provided administrative/logistical support for high-stakes inspections (Base Safety, CART, FEP, NATOPS), ensuring documentation, notifications, and readiness.

Assistant Antiterrorism Officer / Training Supervisor / Security Administrator / Patrol Supervisor / Patrolman

Various Security Departments, U.S. Navy March 2010 – December 2022 60 hours/week

Conducted threat assessments, risk analysis, and emergency response planning (evacuations, lockdowns, crises); handled medical emergencies, active threats, and confidential sensitive information responsibly.

Developed/enforced security policies, ensured regulatory compliance, and updated training programs to address evolving challenges—aligning with public safety standards and police operational support.

Provided professional customer service, conflict resolution, and communication to visitors, staff, and stakeholders; coordinated interdepartmentally for effective outcomes.

Supported critical incidents and special operations with logistical/clerical duties, documentation, notifications, and staffing roles in high-pressure environments.

Education & Certifications

High School Diploma, Timberline High School, Boise, Idaho

Coursework: Continuing Education in Paralegal (National University)

Certifications: Homeland Security Levels I–IV; Disaster Preparedness; Sexual Assault Prevention & Response Command Liaison; Sensitive Security Information; Computer Operator Apprenticeship

FEMAs

Technical Skills

Microsoft Office Suite (Advanced), Outlook, Salesforce, Flankspeed, Sharepoint, Publisher, PowerPoint; Proficient in records databases, statistical reporting, and policy-compliant documentation.

References

Available upon request.

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