Customer Service & Data Entry Specialist Resume

KAYLIE MYERS

CONTACT INFORMATION:

Phone: 480-***-****

Email: **************@*****.***

EDUCATION:

Desert Edge High School

Goodyear, AZ Class of 2021

**** * ******* ***

Phoenix, AZ 85043

ABOUT ME:

I have dedicated customer service and data

entry specialist with experience in leadership

roles within the food service industry. Skilled in handling customer inquiries, managing teams,

and maintaining accurate records. Excellent

phone etiquette with the ability to handle high-

volume calls professionally and efficiently.

Proficient in Microsoft Office, POS systems,

and CRM software. Committed to providing

outstanding service and ensuring smooth daily

operations.

EXPERIENCE:

Financial aid assistant

South University Phoenix, Az 2024

•Greet and assist students, parents, and visitors with financial aid inquiries in person, over the phone, and via email.

•Provide guidance on the completion of the FAFSA and other required financial aid forms.

•Receive, review, and process student financial aid documentation.

•Enter and update data in student information systems with a high degree of accuracy.

•Schedule appointments and manage calendars for financial aid counselors.

Team Shift Leader

Crave able Brands Phoenix, AZ 2023 – 2024

•Supervised team members to ensure smooth daily operations and excellent customer service.

•Provided professional phone support to customers, handling inquiries and concerns efficiently.

•Assisted in training new employees on company policies, customer service expectations, and POS system use.

•Managed inventory, store cleanliness, and order processing for efficient operations.

Server/Hostess

Native Grill & Wings Phoenix, AZ 2023

• Welcomed and seated guests, providing a positive dining experience.

• Answered phone calls for reservations, takeout orders, and general customer inquiries with professionalism.

• Took customer orders accurately and communicated with kitchen staff to ensure timely service.

• Handled cash, processed payments, and managed receipts efficiently.

Manager

Popeyes Phoenix, AZ August 2020 – September 2021

• Managed daily restaurant operations, ensuring compliance with food safety regulations and company policies.

• Led a team, overseeing scheduling, training, and performance management.

• Handled high-volume phone calls, assisting customers with orders, complaints, and inquiries.

• Addressed customer concerns, implemented service improvements, and maintained high guest satisfaction. Certifications & Training

• Food Handler Safety Card – Arizona

2023

Additional Information

• Availability: [Full-time/Part-

time/Flexible]

Contact this candidate