Dynamic Customer Service Professional with Leadership Skills

Camyiah Nettles

• St Louis, MO ***** ® 314-***-**** / ***************@*****.***

PROFESSIONAL O Dynamic and results-driven professional with a proven track record at Hibbett

SUMMARY

Sporting Goods, excelling in customer service and teamwork. Adept at building customer relationships and mentoring peers, I leverage strong problem-solving skills to enhance team productivity and ensure exceptional service delivery.

Committed to fostering a positive shopping experience and continuous improvement.

SKILLS

Customer service

Teamwork and collaboration

Time management

• Problem-solving skills loop

WORK HISTORY O SALES ASSOCIATE

01/2025 to CURRENT

Hibbett Sporting Goods

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

• Built relationships with customers to encourage repeat business.

• Managed returns, exchanges and refunds in accordance with store policy.

TO-GO SERVER

01/2025 to CURRENT

Applebee's Grill + Bar Forest Park

• Maintained timely communication with both kitchen staff and customers regarding any potential delays or issues, ensuring transparency and managing expectations effectively.

• Demonstrated excellent communication skills when interfacing with customers over the phone or in-person, resulting in positive feedback and repeat business.

• Provided expert knowledge of menu items and ingredients when interacting with customers, facilitating informed decision-making for their meal choices.

Managed multiple orders simultaneously while maintaining attention to detail, ensuring proper packaging and presentation for each item.

TRAINER

03/2024 to 11/2024

Raising Cane's Restaurants 805 S Vandevanter

• Mentored new hires, resulting in stronger staff development and increased productivity.

• Provided one-on-one mentoring to help individuals reach their full potential within the organization.

• Coached employees on best practices, providing constructive feedback to support their professional growth.

• Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.

Contact this candidate