Administrative Assistant with 11+ Years Experience
Resume:
Elizabeth Dietz
Niles, MI
********@*****.***
Professional Summary
Detail-oriented professional with 11+ years of experience in customer service, administrative support, and team management. Skilled in staff scheduling, client interaction, and Microsoft Office. Proven ability to handle cash, maintain records, and deliver exceptional service. Seeking to leverage strong organizational and communication skills as an Administrative Assistant. Work Experience
Cashier
Walmart-Niles, MI
October 2024 to Present
* Maintained a balanced cash drawer from beginning to end of each shift.
* Provided friendly, reliable, and timely customer service to all guests.
* Executed problem solving in both regular and self-checkout lanes according to Walmart policy.
* Handled cash transactions accurately and efficiently.
* Ensured compliance with company procedures and standards.
* Assisted customers with questions and resolved issues promptly.
* Demonstrated attention to detail during all transactions and shift duties. Custodian
Edwardsburg, MI
January 2022 to April 2024
* Maintained cleanliness of elementary school facilities, including classrooms and common areas.
* Refinished floors and cleaned carpets to ensure a safe and sanitary environment.
* Managed time effectively to complete daily tasks and special requests within an 8-hour shift.
* Responded to special cleaning requests while maintaining regular duties.
* Demonstrated reliability and attention to detail in all custodial responsibilities. Server
The Shed Restaurant-Granger, IN
March 2019 to January 2022
* Served a wide range of customers with high accuracy during both low and high volume periods.
* Maintained correct bank balance throughout each shift.
* Addressed and resolved customer complaints professionally and efficiently.
* Delivered prompt and courteous guest service at all times. Realtor
Bon Realty-Niles, MI
August 2013 to August 2018
* Completed sales and purchases of homes for clients from start to finish.
* Obtained financing and contracted professionals for repairs and inspections.
* Scheduled closings and ensured all paperwork was completed accurately.
* Maintained strong client relationships through effective communication and service. Education
Agent (Real Estate licensing)
Real Estate Academies-Grand Rapids, MI
January 2013 to February 2013
General Studies (High school diploma or GED)
Brandywine-Niles, MI
Skills
• Team management
• Cleaning
• Microsoft Office
• Phone communication
• Typing
• Front desk
• Customer service
• Writing skills
• Negotiation
• Attention to detail
• Time management
• Phone answering
• Customer relationship management
• Computer operation
• Climbing
• Financial compliance
• Organizational skills
• Floor buffing
• Phone etiquette
• Technical Proficiency
• Data entry
• Administrative experience
• Management
• Van driving
• Hand tools
• Guest services
• Task prioritization
• Regulatory compliance
• Delegation
• Record keeping
• Staff scheduling
• Cash handling
• Delivery driver experience
• Client interaction via phone calls
• Retail management
• Microsoft Excel
Certifications and Licenses
ServSafe
CPR Certification
Driver's License
Bartender License
January 2024 to January 2028
Food Handler Certification
August 2023 to September 2025
Real Estate License
September 2013 to October 2018
Real Estate license
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