Multidisciplinary Project Manager and Writer
Resume:
KATRINA MCADARAGH
M I T C H E L L, S D * * * * *
CONTACT
************@*****.***
Mitchell, SD 57301
www.linkedin.com/in/katrina-
mcadaragh
SUMMARY
Result-driven professional with 10+ years of experience across project management, operations, financial account management, and client- facing roles. Proven ability to coordinate workflows, develop accurate cost estimates, manage budgets, and maintain compliance in regulated environments. Strong communicator with experience leading projects, supporting business operations, and delivering consistent, high-quality results. Experienced writer and content creator with a strong foundation in clear communication, long-form writing, and professional EDUCATION communication.
Bachelor’s Degree in
Creative Writing & English
with a minor in
Professional Writing
Southern New Hampshire
University
2021-2024
Associate’s degree
College, University
20XX
PROFESSIONAL EXPERIENCE
Collections Specialist
Avera Medical Group, South Dakota 2023 – present
• Reduced outstanding patient balances through effective negotiation, payment planning, and consistent follow-up
• Provided compassionate, solution-oriented financial guidance to patients while navigating complex medical billing processes
• Investigated insurance denials, billing errors, and account discrepancies to support timely resolutions and reimbursements
• Maintained strict adherence to HIPAA, healthcare compliance standards, and internal policies
• Utilized electronic medical record and billing software to track account status and document collection activities
Project Manager & Price Estimator
Make It Mine Designs, South Dakota 2021 – 2023
• Led end-to-end project management for custom designs and fabrication projects, coordinating timelines, materials, and production workflows
• Prepared accurate cost estimates and pricing proposals based on materials, labor, scope, and client specifications
• Served as the primary point of contact for clients, ensuring clear communication, expectation alignment, and project satisfaction
• Collaborated with designers, vendors, and production teams to maintain schedules and resolve issues efficiently
• Monitored project budgets, adjusted estimates as scopes evolved and minimized cost overruns
• Maintained detailed project documentation, contracts, and change orders
TECHNICAL SKILLS
Technical Skills: Project
management, cost estimating,
medical collections, billing
reconciliation, inventory
control, management and
training
Writing & Content: Long-form
writing, editing, SEO content,
content strategy
Operations & Finance: Budget
tracking, pricing analysis,
compliance, documentation
Tools: Microsoft Office, Google
Workspace, CMS platforms,
Trello
PROFESSIONAL EXPERIENCE CONTINUED
Assistant Manager
Sherwin-Williams, South Dakota 2018 – 2021
• Assisted in daily store operations, including sales, inventory management, scheduling, ordering, training, and customer service
• Supported store performance by driving sales, meeting revenue targets, and maintaining strong customer relationships
• Managed inventory levels, placed orders, and ensured accurate product merchandising and stock rotation
• Trained, supervised, and supported team members to maintain productivity and service standards
• Resolved customer concerns professionally while upholding company policies and brand standards
• Assisted with financial reporting, opening/closing procedures, and operational compliance Publishing & Writing Experience
Founder & Writer, www.katmcadaragh.com, South Dakota 2021 – Present
• Founded and managed an independent writing platform focused on mindfulness, personal development, content marketing, storytelling, and women’s history
• Write, edit, and publish original essays, articles, and long-form content for a growing digital audience
• Develop editorial direction, content strategy, and publishing cadence
• Manage website operations, including content planning, revisions, and platform maintenance Freelance Writer, South Dakota 2021 – Present
• Researched, wrote, and edited original content across digital and print platforms, including blog posts, articles, essays, and web copy
• Adapted tone, style, and structure to meet the client's goals, brand voice, and audience needs
• Managed multiple writing projects simultaneously while meeting deadlines and editorial guidelines
• Collaborated with editors and clients to revise content based on feedback
• Conducted interviews, fact-checking, and content optimization to improve clarity and engagement References
Victoria Noll Mitchell, SD 605-***-****
Evan Nedved Vermillion, SD 605-***-****
Patrick McGeough Mitchell, SD 605-***-****
Alex Anderson Mitchell, SD 605-***-****
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