Customer Service Specialist with Adaptable, Detail-Oriented Skills
Resume:
Linda Bela
Brooklyn Park, MN *****
***********@*****.***
Authorized to work in the US for any employer
Work Experience
Server
Alina Health Resortive Suites-Plymouth, MN
May 2023 to Present
I have worked closely with residents at Pres Homes and Alina Health and learned the flexibility when working with adults and people in general. I learned to be patient and helpful when dealing with more
"difficult" residents. This will help me be flexible. I have a more patient outlook, especially with more
"indecisive" clients. Attention to detail is a big skill I learned as I needed to learn each resident's dietary restrictions as they would switch out weekly and make sure they had the best care possible. I mastered time management and efficiency with the small amount of time we had to prepare for the next meal time. So I will prioritize giving clients an enjoyable and efficient time. I spent most of the time communicating with the residents and I was able to master small talk and make their day even a little bit better with the small time I had with them. I also learned how to work alongside different coworkers and was able to adapt to any changes. Listening to their requests was a big thing also and learning how to have empathy for their situation.
Associate
Marshalls-Minnetonka, MN
October 2024 to May 2025
• Provided exceptional customer service by greeting and assisting customers in a friendly and professional manner
• Maintained a clean and organized sales floor, ensuring merchandise was properly displayed and stocked
• Processed customer transactions accurately and efficiently using the point-of-sale system
• Assisted with inventory management, including receiving shipments, restocking shelves, and conducting regular stock checks
• Collaborated with team members to achieve daily sales goals through effective communication and teamwork
• Demonstrated product knowledge to answer customer inquiries and make recommendations based on their needs
• Handled customer complaints or concerns promptly and effectively, striving for complete satisfaction
• Consistently met or exceeded monthly sales targets by utilizing persuasive selling skills
• Served as a subject matter expert on products within assigned department, providing detailed information to customers
• Mentored new hires during their initial training period, helping them quickly become productive team members
• Collaborated with team members to create a positive work environment focused on delivering exceptional customer service
Education
PSEO (College)
Normandale Community College-Bloomington, MN
August 2024 to Present
Junior High School Education
Wayzata High School-Wayzata, MN
September 2023 to Present
Skills
• Greeting customers
• Table setting
• Serving
• Phone communication
• Retail price checking
• Communication skills
• Food safety management
• Conflict resolution
• Attention to detail
• Payment processing in food service
• Bussing
• Beverage refills
• Coffee experience
• Food production
• Stocking
• Making change
• Food service inventory management
• Store closing procedures
• Debit card payment processing
• Food handling
• Food & beverage industry
• Kitchen health and safety standards
• Problem-solving
• Good Communicator
• Credit card payment processing
• Patience
• Training & development
• Cash register operations
• Organizational skills
• Gift card handling
• Teamwork
• Kitchen hygiene
• Customer inquiry handling
• Detecting counterfeit currency
• Order taking
• Depositing cash
• Food service
• Food industry
• Customer service
• Time management
• Inventory management
• Food safety
• Customer follow-ups
• Counting cash
• Staff training
• Computer skills
• POS systems
• Answering guest questions
• Pre-cooking preparation
• Stock rotation
• Restaurant experience
• Adaptability
• Problem solving
• Serving Experience
Contact this candidate