Customer Experience & Support Specialist
Resume:
CONTACT
SOFT SKILLS
Communication
Problem Resolution
Adaptability
Collaboration
Empathy
EDUCATION
JASMINE JOHNSON
*****************@*****.***
Campaign Support Associate
CHEYA MEDIA
Customer Experience & Digital Support Associate
ACHT WHOLESALE
Improved online customer journeys, supported
marketing communications, and ensured
consistent brand messaging across platforms.
Supported agency clients by delivering timely
marketing materials, managing feedback, and
improving satisfaction through performance
insights.
Customer Engagement Manager
DOUG’S DELI DOWNTOWN
Managed customer communications and
online engagement to strengthen loyalty and
brand trust
Client Care Provider
HOME HELPERS
Provided direct client support,
communicated with families and healthcare
providers, and ensured quality care.
Head Counselor
CAMP SKYLINE
Served as liaison between parents, campers,
and staff while resolving issues and ensuring
positive experiences
2026- TBD
John Patrick University
Associate of Science in Diagnostic Medical
Sonography
CLIENT SUPPORT SPECIALIST
Client Support Consultant
THERMOFISHER SCIENTIFIC
Collaborated with stakeholders to improve
end-user workflows and communication tools
while advocating for customer needs.
Guest Services / Caddy
TOP GOLF
Delivered exceptional guest service by assisting with equipment, bay setup, and game flow in a fast-paced environment. Responded promptly to guest needs and collaborated with food and beverage teams to ensure smooth operations during high-volume shifts.
Nanny / House Manager
CARE. COM
Provided dependable, high-touch support to families by managing daily childcare needs, household
schedules, and appointments. Maintained consistent communication with parents regarding children’s
routines, needs, and development. Handled errands, coordination, and household organization while
adapting to changing priorities.
JOB HISTORY
Customer-focused professional with experience
supporting clients across B2C, B2B, healthcare,
hospitality, and e-commerce environments.
Skilled in clear communication, problem-solving,
relationship-building, and delivering high-quality service in fast-paced, client-facing roles.
Contact this candidate