Executive Assistant and Office Coordinator with 9 Years Experience

ANKITA

Mob: - 729*******

E-Id: - **********@*****.***

PROFILE SUMMARY

Executive Assistant and Office Coordinator with 9 successful years providing quality administrative support in Administration and Facilities Management Extensive experience coordinating and overseeing presentations with problem-solving abilities with strong background in office management Excellent customer service communication and technology skills with computer proficiency PROFESSIONAL EXPERIENCE

Company Name

Nxpro Design Solutions

Tenure

March 13 to August 14

Roles

‘Office Coordinator

Responsibility

Responsibilities include:

• Preparing job work Challan.

• Maintain entries for Customers & Suppliers for Cheque collections

• Perform Billing procedures.

• Maintain file systems in proper way, year wise

• Customer feedback on Dispatches & New Business Interactions with customers.

• Be a part of live customer presentations in companies

• Making inspection reports of parts and prepare quotations.

• Maintain inward and outward courier dispatches.

• Maintaining pantry, Stationery stock and admin expenses

• Maintaining Attendance and late coming registers of employees.

• Making Purchase order for suppliers

Company

Name

Shahi Impex India Pvt. Ltd

Tenure

September 14 to November 17

Role

Executive administrator/Export Executive

Responsibility

Responsibilities included.

• Attending Visitors and clients.

• Courier Receiving and dispatching.

• Communication of messages, receiving phone calls and transferring calls.

• Pre-& Post shipment documentation.

• Getting the system ready for the new joiner.

• Preparation of vehicle planning & export documentation (By Road)

• Regular follow-up with CHA.

• Monitor shipment clearance status

• Daily MIS report generation and circulation.

• Maintaining records in XOP Software

• Bank Dealing (Prepare doc NEFT/RTGS, DD etc.)

• Making Purchase order for suppliers.

• Maintaining time and attendance management.

• Preparation of Export Invoice, Packing List, Certificate of Origin, SDF form etc.

• Checking of shipping Bill and Bill of Lading or AWB. Company Name

Sodexo

Tenure

May 2018 to April 2019

Role

‘Office Coordinator’ cum ‘Front Desk’

Responsibility

Responsibilities include:

• Greeting guests and responding to their enquiries.

• Liaised with housekeeping staff to ensure all rooms are clean and ready to accommodate new guest

• Responsible for handling incoming and outgoing calls in the reception through EPBAX.

• Responsible for arrangement of official internal and external meeting.

• In times of internal meetings preparing MOM and sending it to all responsible stake holders

• Responsible for interview candidate management

• Responsible for creating visitor/guest details in software in a timely manner.

• Helping maintain workplace security by issuing, checking and collecting badges as necessary and maintaining visitor logs

Company Name

Apollo Clinic

Tenure

November 2024- Current

Role

Floor Manager

Responsibility

• Welcome patients and medical representatives, providing assistance and direction as needed.

• Schedule patient appointments, blocking calendar,check in and out in Practo, medibuddy and corporate healthbridge.

• Perform various administrative tasks, such as filing paperwork, scanning documents, processing medical records requests, and coordinating referrals to specialists, to support office operations and ensure smooth workflow.

• Communicate effectively with healthcare providers, nurses, and other clinical staff to relay patient information, schedule appointments, coordinate referrals, and address patient concerns or requests.

• Managing and supervising the nursing staff and other personnel on the floor.

• Implementing policies and protocols to maintain high standards of patient care.

• Addressing and resolving any issues related to patient care or staff performance.

• Ensuring compliance with healthcare laws, regulations, and hospital policies.

• Escalating complex or unresolved complaints to the relevant departments

• Following up with customers to collect feedback and ensure they have no additional issues

• Documenting customer feedback for future reference EDUCATIONAL DETAILS

QUALIFICATIONS YEAR INSTITUTION

B.Sc (Phy. Sc.) 2012 Delhi University (Deshbandhu College) MBA 2015 Lovely Professional University (Jalandhar) PROFESSIONAL EDUCATIONAL DETAILS

Diploma Office Management from Savitri Polytechnic Diploma Computer Application from Saha Institute

PERSONAL AND TECHNICAL SKILLS AND STRENGTHS

Technical: Knowledge of XOP Software, Insta software, LIS software, MS Office and one hub Professional: Leadership skills, Team work, optimistic attitude. Behavioural: Amicable, dedicated, and inquisitive. Languages: English, Hindi.

DECLARATION:

I consider myself as a highly energetic, self-confident Professional in industry. I have an ability to adapt myself to any work environment and capable of leading any workforce, working individually or in a group. I hereby declare that the data furnished above are true to the best of my knowledge. Yours faithfully,

Date :

Place : Bangalore (Ankita)

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