Administrative Assistant
Resume:
Professional summary A creative and motivated individual with a passion for graphic design, seeking to transition into a graphic design role. Experience in marketing and content creation with a focus on social media platforms, coupled with strong skills in communication, project coordination, and problem-solving. Quick to learn new design tools and techniques with a keen eye for detail. Enthusiastic about creating compelling visual content and building brand identities.
Lidia Carrillo
Administrative Assistant
1328 SW 30th St, Oklahoma City, US, 73119 / +1-214-***-**** / *****************@*****.*** Employment history
AUG 2023 - PRESENT
HIGH POINT, NC
Administrative Assistant, T’Vinci properties
• Greet clients and visitors with a positive, helpful attitude.
• Answer and direct phone calls in a polite and friendly manner.
• Maintain filing systems, both electronic and physical.
• Schedule appointments and maintain calendars.
• Assist in the preparation of regularly scheduled reports.
• Develop and maintain a filing system.
• Order office supplies and research new deals and suppliers.
• Maintain contact lists.
• Act as the point of contact for internal and external clients.
• Generate and distribute memos, letters, faxes, and forms.Streamlined office processes, improving efficiency and reducing response times, while maintaining high-quality client interactions. JAN 2023 - JUN 2023
PORT SAINT LUCIE, FL
Substitute Teacher, Port Saint Lucie County Schools
• Implement lesson plans provided by the absent teacher or create and follow your own lesson plans when necessary.
• Maintain a well-managed classroom environment conducive to effective learning.
• Manage student behavior in accordance with school and district policies.
• Provide meaningful instruction and ensure students are engaged in learning activities.
• Adapt teaching methods and instructional materials to meet the needs of individual students and diverse learning styles.
• Collaborate with other teachers and administrators in the school to ensure a cohesive educational experience for students.
• Follow school procedures and protocols, including those for emergencies, attendance, and discipline.
• Communicate effectively with students, colleagues, and parents/guardians as needed.
• Complete required paperwork and reports in a timely manner.
• Uphold professional standards and ethics, including maintaining confidentiality of student information.
Collaborated with team members to enhance client satisfaction, fostering a welcoming environment and building strong relationships.
Organized and maintained comprehensive filing systems, ensuring easy access to crucial documents and improving overall office organization. Assisted in data analysis for regular reports, contributing to informed decision-making and enhancing operational strategies.
Maintained social media page, produce some marketing designs and regularly posted them. SEP 2020 - DEC 2021
BEDFORD, TX
Bilingual Client Intake Specialist, Bailey and Galyen Attorneys at Law
• Collaborated with customers to determine their needs and deliver service.
• Used company website to make appointments.
• Input data and completed placement paperwork.
• Secured funding information and verified funding.
• Completed client reporting requirements consistent with corporate and regulatory standards.
• Maintained calendar for managing partner, associate attorney and senior paralegal.
• Supported team of 15 attorneys in practice of Family, Criminal, Civil, Bankruptcy, Immigration, Personal Injury, Workers Compensation, Social Security Disability, and Will/Probate/POA law.
• Scheduled and made appointments for 15 attorneys.
• Handled online inquiries from potential new clients and chats that came in through the company website.
• Created appointments for all 15 attorneys, collecting enough information for the attorney to be fully informed for the consults.
• Transferred calls to the correct departments and also communicated with every attorney paralegal to transfer client calls.
• Rescheduled and called to confirm appointments.
• Promoted the services we offer to potential customers.
• Developed and maintained database contacts. Communicated with clients to increase levels of business activity.
• Reported any client disputes or concerns to the manager immediately. Nurtured student development through effective communication and personalized guidance, contributing to a supportive classroom environment.
• Assisted staff and attorneys with additional tasks as requested.Managed appointment scheduling for attorneys, enhancing client engagement and ensuring efficient workflow. Education
AUG 2018 - MAY 2022
IRVING, TX
Associate's Degree in Business Administration, Dallas College AUG 2017 - JUN 2018
IRVING, TX
High School Diploma, Irving High School
Skills Filing (Skillful) Teaching (Skillful)
Customer Service (Experienced) Classroom Management (Skillful) Administrative (Experienced) Property Management (Beginner) Business Administration (Beginner) Customer Support (Experienced) Microsoft Outlook (Experienced) Marketing (Beginner) Languages English (Native) Spanish (Native)
References
CAROLYN@TVINCIPROPERTIES
.COM
Carolyn Tyree
T'Vinci Properties
817-***-**** Jay Banks
Bailey and Galyen Attorneys at Law
Links Linkedln
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