Melissa Marie Gross
Email: *******@*****.***
Phone: 513-***-****
Work Experience:
Department of Treasury – TTB (Alcohol and Tobacco Tax and Trade Bureau)
Cincinnati, OH 45402
07/2023-08/2025 - Retired
Hours per week: 40
Management Analyst (This is a federal job)
Duties, Accomplishments and Related Skills:
In my position as a Management Analyst, I perform the following major duties:
Maintain and ensure that proper Field Operations administrative policies and business practices are followed. Identifies specific problems relating to budget planning and implementation.
Monitor and tracks the field office budget, credit card usage, procurements and services, and reconciles account balances.
Prepare Field Office Budget Reports for review by District Directors.
Develop and recommend to District Director work methods that will improve management processes and administrative procedures used by all employees within the Field Office.
Provide administrative guidance to all field office employees.
IRS – Criminal Investigations
7940 Kentucky Drive
Florence, KY 41042 United States
10/2017 – 07/2023
Hours per week: 40
Investigative Analyst (This is a federal job)
Duties, Accomplishments and Related Skills:
In my position as an Investigative Analyst, I perform the following major duties:
In order to support criminal investigations that are currently underway, I collect and analyze information from a variety of source relating to violations of tax, currency and other laws and regulations enforced by the IRS.
Collect information from a variety of sources relating to violations of tax, currency, and other laws and regulations enforced by the IRS.
Assists in analyzing collected information to produce a more complete picture of tax-related activities and to support criminal investigations currently underway.
Assists in creating databases in Microsoft Access and queries in Microsoft Excel to discern interrelationships to identify potential illicit schemes, identify possible sources of information that will substantiate or refute information presently on hand.
Participate in the analysis and development of information to assist in the development of profile data and case selection techniques.
Participates in the preparation trend analyses and forecasts needed by management for policy planning and resource allocation.
Reviews intelligence reports from banks and prepares finished memos that assess the impact of events upon specific aspects of tax administration.
IRS - CI
333 Scott Street
Covington, KY 41011 United States
03/2017 - 10/2017
Hours per week: 40
Investigative Aide (This is a federal job)
Duties, Accomplishments and Related Skills:
In my position as an Investigative Analyst, I perform the following major duties:
- Input controls on tax modules in IDRS for requesting special agents.
- Assist Investigative analysts with research in Palantir, Discoverer, and EFDS – all systems that pull data from IDRS. Delete cases in STARS, a system that manages any return suspected in a criminal tax scheme as requested by analysts.- Review weekly unpostables lists within IDRS and contact agents regarding posting instructions.
- Create and maintain Excel spreadsheets for workload.
Internal Revenue Service - SBSE
200 West Third Street
Dayton, OH 45402 United States
09/2010 - 03/2017
Salary: 54,212.00 USD Per Year
Hours per week: 40
Tax Compliance Officer (This is a federal job)
Duties, Accomplishments and Related Skills:
- follow disclosure procedures when receiving & making calls to taxpayers as well as verifying taxpayer's identity for face-to-face audits in the office
- maintain professionalism when making case notes to only put valid observations and not personal opinions
- plan and conduct independent IRS office examinations of individual taxpayers to analyze data to identify areas of opportunity, risks, and issues in order to develop and present viable recommendations as well as viable solutions
- utilize Internal Revenue Code, Federal Tax Regulations, Treasury Regulations, Revenue Rulings, IRM, specialized reference manuals, tax publications and Service policy to analyze on case by case basis
- advise taxpayers of his/her rights as defined in the examination and appeal guidelines; the actual examination procedure; explanation of current tax and reporting responsibilities
- conduct package audits to determine that other required returns are filed. Conduct concurrent examinations when warranted
- identify issues to be pursued on large, unusual or questionable items that produce a significant tax or compliance effect
- recognize indicators of fraudulent activity and develop appropriate referrals
- determine and consider the collectability of potential tax deficiencies at all stages of the examination
- present findings, conclusions & recommendations to taxpayer(s) after adjustments have been made
- accept payments from taxpayers as well as discuss installment agreement options
- complete all necessary forms and work-papers within the RGS system to determine any tax deficiency including issue lead sheets, Form 5344, & Form 3198
- maintain case load of 60-80 cases with little manager involvement
- follow time guidelines for each step of the audit process, including sending cases to appeals or mediation
Internal Revenue Service
200 W Second Street
Dayton, OH 45402 United States
05/2008 - 09/2010
Salary: 46,082.00 USD Per Year
Hours per week: 40
Tax Fraud Investigative Aide (This is a federal job)
Duties, Accomplishments and Related Skills:
- maintain the Tax Return Inventory for 6 Special Agents
- followed disclosure procedures when accompanying agents on search warrants as to not discuss with anyone outside of CI the location and/or owner of location
- input investigative and personnel information into CIMIS, a system that maintains all ongoing and closed criminal investigation cases
- file all documentation in our electronic filing system, TIMS
- perform needed research in IDRS, LEADS, OHLEG, TECS
- input bank account information into the Financial Account Analysis program, FAA
- prepare binders for trial
- work with CI Special Agents on entering information into CIMIS, preparing reports and correspondence
- assisted during search warrants to input all items seized
- performed any "other duties as assigned", Government car oil changes, going to courthouse to obtain official documents, etc.
Internal Revenue Service
300 Madison Avenue
Covington, KY 41011 United States
02/2000 - 05/2008
Salary: 43,557.00 USD Per Year
Hours per week: 40
Tax Examining Technician (This is a federal job)
Duties, Accomplishments and Related Skills:
- performed credit transfers to correct accounts
- assess or abate restricted penalty and interest if necessary, making sure all inventory was worked efficiently and in priority order as well as answer questions from other team members
- worked as an OJI to all new hires
- worked as the team leader when needed
- answered toll-free Excise phone line
- created and reviewed taxpayer correspondence
- input information into IDRS system
Education: Liberty University Lynchburg, VA United States
Some College Coursework Completed
Credits Earned: 18 Semester hours
Major: Accounting
Sinclair Community College Dayton, OH United States
Some College Coursework Completed
Major: Accounting
Miami University Middletown, OH United States
Some College Coursework Completed
Credits Earned: 64 Semester hours
Major: Accounting
References:
Susan Schaeffer IRS Tax Compliance Officer
937-***-**** *****.*.*********@***.***
Jamie Armes IRS Program Analyst
859-***-**** *****.*.*****@***.***