Entry-Level Remote Customer Service Professional

PROFESSIONAL SUMMARY

Highly motivated and personable individual seeking an entry-level remote customer service position. Possesses strong communication skills, technical aptitude, and a dedicated work ethic. Quick learner adept at problem-solving and committed to providing exceptional customer experiences in a remote work environment. Eager to contribute to a dynamic team and support customer satisfaction goals.

SKILLS

· Customer Service: Active listening, empathy, conflict resolution, patience, customer retention strategies

· Communication: Clear and professional verbal/written communication, phone etiquette

· Technical Proficiency: Microsoft Office Suite (Word, Excel, PowerPoint), Google Workspace, familiar with CRM software concepts, strong internet navigation skills

· Remote Work Competencies: Self-motivated, time management, ability to work independently, reliable home office setup, familiarity with collaboration tools (Zoom, Slack, Teams)

· Problem-Solving: Analytical thinking, ability to follow procedures, resourcefulness

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