Senior IT Systems Administrator with 25+ Years Experience

Daniel J. Swartz

701-***-**** **********@******.*** Gilbert AZ 85296 linkedin.com/in/danjswartz INFORMATION TECHNOLOGY, SENIOR SYSTEMS ADMINISTRATION IT Professional with over 25 years of experience designing, implementing, and maintaining the infrastructure technology systems to run a business. Specializing in infrastructure, network architecture, telephony and working with vendors and contractors. Maintained geographically disperse locations and recognized for consistently upgrading, maintaining, and optimizing system performance. Core competencies include:

·Network / Desktop Support ·Cisco / Meraki Technologies ·Palo Alto Security

·Infrastructure Services ·Microsoft Server Technologies ·Nutanix Virtualization

·Apple /Macintosh Technologies ·Incident Management & Help Desk ·Cohesity / Disaster Recovery

·Microsoft 365 support ·System Installation / Management ·Arctic Wolf Management PROFESSIONAL EXPERIENCE

Phoenix Formulations LLC- Tempe, AZ Oct 2019 - Present Systems Administration / Help Desk Support

Responsible for all aspects of a multi-location network supporting Meraki, Nutanix, Palo Alto, Mimecast, Microsoft 365, and telephony/connectivity

• Setup, install, monitor, and maintain over 40 virtualized servers, infrastructure including Wi-Fi, layer 3, and VOIP systems using Microsoft 365 based software applications and cloud infrastructure

• Converted multi-Microsoft 365 tenants into a single tenant encompassing over 800 users

• Implemented Cohesity backup and disaster recovery solution

• Upgraded Nutanix cluster hardware encompassing over 40 virtualized Windows servers

• Migrated Cisco networking hardware to Meraki layer 3 switches, routing, and WiFi.

• Install and maintain point-to-point wireless communications across multiple locations

• Provide crucial IT support for over 400 local users. Garvin Promotion Group – Scottsdale, AZ Oct 2018 - Oct 2019 Systems Administration

Responsible for all IT support across 3 companies supporting multiple offices and systems.

• Setup, install, monitor, maintain Hyper-V, AWS, and VSphere systems as well as physical hardware and VOIP phone systems.

• Converted and migrates 10 virtual servers from Florida location to Arizona without data loss.

• Replaced older backup systems with modern software solution (Veeam) suited for virtualized environments.

Complete IT LLC – Gilbert, AZ Oct 2017 - Oct 2019

Owner

Install, setup, maintain, upgrade, and recommend IT based equipment for small businesses and home consumers in the East Valley area.

• Servicing, setup, installation of all IT related networking equipment, servers, systems, and peripherals

• Provide consulting options for network design, PC, MAC, and server recommendations, disaster recovery, business continuity, VOIP solutions, and cloud management. DANIEL SWARTZ 701-***-**** Page 2 of 2

Arizona Digestive Health – Phoenix, AZ Nov 2016 – Sept 2017 Director of Information Technology

Managed IT team, colocation data center, all systems and storage for over 400 staff and physicians at 29 offices throughout the metro Phoenix area.

• Monitored and maintained the infrastructure and systems for healthcare-based applications, SAN, network, Hyper-V, telephony systems, video services, printers, help desk management and PCs for the organization.

• Ensure IT compliance with all HIPAA related mandates.

• Centralize server, storage, and applications into colocation facility.

• Manage/update/replace telephony and internet connectivity/solutions with high availability offerings from multiple providers.

• Manage and direct staff to successfully complete all business driven projects, daily maintenance, helpdesk operations, and system wide upgrades

Auto Safety House – Phoenix, AZ Apr 2015 – Nov 2016 DIRECTOR OF INFORMATION TECHNOLOGY

Responsible for all IT activity for 200 users of a multi-location fleet service provider to public and private businesses. Includes infrastructure, network, telephony, PC’s, copiers and associated policies, procurement, contracts, and maintenance.

• Advice CEO and CFO of system performance, IT strategy, operational plans, and maintenance activities to ensure all systems, voice, and data as well as staff are properly supported.

• Purchase and implement new equipment including network, phones, video conferencing, PCs, servers, and mobile devices. Manage the vendor contracts associated with IT services.

• Manage IT expenses and reduced monthly copier maintenance costs by optimizing operations and restructuring contract with vendor saving over $1,700 per month.

• Update and monitor desktops, office applications, servers, and security systems. Planned, tested and implemented Windows 10 across the state by strategically planning the upgrade with owners.

• Identified an opportunity to implement bar-coding technology to streamline the inventory process reducing the labor hours needed by 24 during a 3+ day weekend inventory activity.

• Identified and implemented asset recycling program and inventory program reclaiming valuable warehouse space.

EDUCATION

Bachelor of Science in Information Technology – University of Phoenix Phoenix, AZ Associate’s degree Electronic Systems Technology - Community College US Air Force United States

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