Compassionate Safety & Compliance Professional

TABITHA J. MARSHALL

Oakland, FL 407-***-**** ***************@*****.***

PROFESSIONAL SUMMARY

Customer-focused safety professional with over 20 years of experience delivering calm, compassionate service in highly regulated and high-pressure environments. Proven ability to ensure compliance, manage sensitive situations, communicate clearly with diverse populations, and work effectively as part of a team. Recognized for professionalism, adaptability, emotional intelligence, and a strong commitment to safety and service excellence. CORE SKILLS

Passenger Safety & Regulatory Compliance • Exceptional Customer Service • Conflict De-Escalation • Emergency & Crisis Response • Clear Verbal Communication • Team Collaboration • Cultural Sensitivity & Inclusivity • Multitasking in Fast-Paced Environments • Confidentiality & Discretion • Attention to Detail PROFESSIONAL EXPERIENCE

Orange County Sheriff’s Office — Orlando, FL

Investigative Services Officer (Forensics Unit) 08/2021 – 06/2024 DUI Technician I 05/2019 – 06/2024

• Provided direct one-on-one interaction with individuals in controlled, time-sensitive situations, delivering clear instructions with professionalism, empathy, and composure

• Maintained strict adherence to safety protocols, policies, and regulatory procedures in high-pressure environments

• Performed administrative and clerical duties supporting the Forensic Unit and agency operations, including data entry, record maintenance, and documentation review

• Prepared, verified, and managed confidential records using digital systems in compliance with state and federal requirements

• Coordinated with multiple departments to support agency-wide operational efficiency

• Operated specialized equipment while maintaining situational awareness and attention to safety Central Florida First Call — Orlando, FL

Mortuary Transport Specialist 06/2018 – 05/2019

• Delivered compassionate, respectful service during highly sensitive situations

• Ensured safe transport and handling in compliance with all policies and procedures

• Maintained detailed documentation with accuracy, discretion, and confidentiality DigitalDocs — Orlando, FL

Digital Production Manager 01/2003 – 06/2018

• Managed daily operations in a fast-paced, deadline-driven environment

• Supervised, trained, and coached staff to meet quality, safety, and compliance standards

• Developed training materials and standard operating procedures EDUCATION

Associate of Arts

Valencia College — Orlando, FL

Forensic Studies

Keiser University — Orlando, FL

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