Multilingual Global Operations Leader and Entrepreneur

Lauren E. Markey

*************@*****.*** +1-469-***-****

Texas, USA Open to Remote & International Roles

Professional Summary

Multilingual international entrepreneur and operations leader with 15+ years of experience across international education, business ownership, healthcare aesthetics, nonprofit leadership, and cross-border program management throughout the United States, Latin America, and Europe. Proven record of founding, scaling, and managing multi-location organizations while overseeing finance, compliance, logistics, marketing, training, and human capital. Strategic, highly adaptable leader with exceptional cross-cultural communication and results-driven execution.

Core Competencies

International Business Operations • Entrepreneurship • Program Development

Organizational Leadership • Cross-Cultural Communication

Education, Training & Curriculum Design

Marketing, Sales & Outreach Strategy

Compliance, Risk & Administration

Client, Patient & B2B Relations

International Logistics & Project Coordination

Professional Experience

Founder, Owner & Operator - Hibiscus Alternative Travels LLC - United States & Latin America April 2013 – Present

Founded and scaled an international nonprofit study-abroad and alternative travel organization serving 10,000+ participants.

Designed and implemented programs focused on education access, healthcare initiatives, environmental conservation, and cultural preservation.

Directed all business operations including budgeting, contracts, compliance, marketing, partnerships, and client relations.

Recruited, trained, and supervised international educators, coordinators, and contractors.

Managed complex logistics covering travel, housing, academics, volunteer placements, safety protocols, and emergency response.

Master TESOL Franchise Owner, Instructor & Teacher Trainer - Westminster College of London – Costa Rica Dec 2019 – Nov 2025

Delivered graduate-level TESOL instruction to adult learners and professional educators.

Designed curriculum, assessments, and teacher-training materials aligned with international standards.

Mentored instructors and ensured academic quality and program consistency.

Official Translator - Costa Rica Supreme Tribunal Justice System (Poder Judicial) 2020 – Nov 2025

Provided certified Spanish–English translation for judicial proceedings and legal documentation.

Supported court hearings, official filings, and legal communications.

Paralegal Secretary - Bufete de Notarios y Abogados H. Segura y Asociados – Law Firm of H. Segura & Asoc. - Costa Rica 2020 – Nov 2025

Managed legal documentation, client records, compliance filings, and National Registry processes.

Provided full administrative and legal support to attorneys and clients.

Owner & Medical Esthetician - Estética La Mariposa – Costa Rica 2020 – Present

Founded and managed six clinical locations providing advanced medical esthetic services.

Delivered laser therapies, permanent makeup, skin rejuvenation, plasmage, fillers, and Botox (within regulatory scope).

Oversaw scheduling, inventory, staff, client care, and strict regulatory compliance.

Medical Esthetician Trainer & Academy Owner - Estética La Mariposa Academy – Costa Rica 2022 – Present

Established and operated a professional academy certifying medical estheticians.

Designed curriculum, supervised instructors, and ensured regulatory compliance.

Led marketing, enrollment, administration, and academic operations.

Spanish School Owner & Instructor - Ojochal Language School – Costa Rica Apr 2018 – Nov 2025

Designed and delivered customized Spanish immersion programs for international students and professionals.

Specialized in goal-oriented, proficiency-based instruction.

Founder, President & Program Director - Osa Institute – Costa Rica April 2013 – Present

Developed and executed programs in conservation, education, community development, medical outreach, and animal welfare.

Coordinated all volunteer, intern, and group programs including housing, meals, logistics, orientations, and project sites.

Delivered ESL education to underserved populations and Spanish instruction to international participants.

High School English Teacher & Administrative Assistant - Falcon Private Bilingual High School – Costa Rica Apr 2013 – Jun 2014

Taught secondary-level English in a bilingual academic environment.

Supported scheduling, academic coordination, and student records.

International Study Abroad Exchange Coordinator - Texas State University – San Marcos, TX Sept 2012 – Apr 2013

Increased exchange participation by 300% through outreach and marketing strategies.

Managed partnerships with 50+ international universities.

Coordinated advising, housing, transport, credit transfers, and student support.

Additional Leadership

Senior Chair, Standards Committee – Gamma Phi Beta Sorority (2012–2013)

English Teacher Intern – USAC Costa Rica (2012)

TEFL Certified – Costa Rica (2011)

Exchange Student – Germany & Costa Rica

Education

FECOPROBE – Costa Rica

Multiple Esthetician Degrees 2020

Westminster College of London

Master TESOL Teaching Degree 2019

Texas State University – San Marcos, TX

Bachelor of Arts – International Studies (Business Emphasis)

Bachelor of Arts – Spanish

Bachelor of Arts – German

Minor – Business Administration

Languages

English – Native

Spanish – Fluent

German – Working Proficiency

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