Multitalented Administrative & Arts Support Professional

JADA WOLF

Windham, CT

959-***-**** ****.****@***.***

LinkedIn: www.linkedin.com/in/msjadawolf

PROFESSIONAL SUMMARY

Organized and people-centered administrative professional with experience supporting daily operations, scheduling, records, and front-facing communication. Recognized as District Substitute of the Year (2025). Holds a Bachelor’s degree in Theatre with an English minor, bringing strong written communication, public-facing communication, and organizational skills. Seeking an administrative or arts administration role within an office, nonprofit, or creative organization.

EXPERIENCE

Substitute Teacher / Administrative Classroom Support ESS January 2025 – Present

• Follow detailed lesson plans, schedules, and institutional procedures with accuracy

• Maintain attendance records, materials, and organized classroom documentation

• Communicate clearly with faculty, staff, and students as needed

• Provide structured support for students, including those with special needs

• Adapt quickly to changing daily assignments and environments

• Awarded District Substitute of the Year (April 2025) Cashier / Front Desk & Operations Support

Pleasant Pizza August 2018 – December 2024

• Served as a primary point of contact for customers via phone and in person

• Managed high-volume calls, inquiries, and order intake with professionalism

• Processed payments accurately and maintained transaction records

• Supported scheduling coordination and daily operations

• Maintained a welcoming, organized front-of-house environment Server Assistant / Guest Services Support

Ruby Tuesday May 2017 – May 2018

• Greeted guests and managed wait lists and reservations

• Supported service flow through organization, communication, and teamwork

• Maintained clean, orderly public-facing spaces

EDUCATION

2019

BA THEATRE (ENGLISH MINOR), EASTERN CONNECTICUT STATE UNIVERSITY 2015

HIGH SCHOOL DIPLOMA, WINDHAM HIGH SCHOOL

SKILLS

Office & Technical

• Microsoft Word & Excel

• Data Entry & Record Keeping

• Multiline Phone Systems

• POS & Payment Processing Systems

Administrative & Organizational

• Scheduling & Calendar Support

• File Management

• Attention to Detail

• Time Management

Communication & Front-Facing Support

• Professional Written & Verbal Communication

• Front Desk & Public Interaction

• Community & Volunteer involvement

• Social Media (basic content and engagement)

Volunteer Work: Windham Theatre Guild (Usher), Baptist meal ministry in Willimantic (server), Family Resource Associates (various clerical work)

References available upon request

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