Remote-Ready Nail Industry Specialist Seeks New Opportunities

Buffy Delligatti

Fairmont, WV *****

*********@*****.***

+1-681-***-****

Professional Summary

Been in the Nail industry for over 30 yrs. Love my job always have. I'm a big people person and have great people skills. Have some experience in general management, also experience in front desk activities. I just want something different. I love to keep busy and willing to learn new things. Authorized to work in the US for any employer

Authorized to work in the US for any employer

Work Experience

Deli/Bakery Associate

Walmart-Morgantown, WV

February 2025 to October 2025

• Prepared and assembled a variety of deli products such as sandwiches, salads, and wraps according to customer preferences

• Maintained cleanliness and sanitation standards in the deli area, ensuring compliance with health regulations

• Provided excellent customer service by greeting customers, taking orders, and answering questions about menu items

• Operated deli equipment including slicers, grills, ovens, and fryers in a safe manner following proper procedures

• Ensured food quality by inspecting ingredients for freshness and adhering to portion control guidelines

• Collaborated with team members to ensure smooth operation during busy periods while maintaining high-quality service

• Assisted in training new employees on deli operations including food preparation techniques and safety protocols

• Implemented effective merchandising strategies to showcase deli products attractively for increased sales

• Resolved customer complaints or concerns promptly and professionally to maintain customer satisfaction

• Performed daily cleaning tasks such as sanitizing surfaces, washing dishes, sweeping floors, and emptying trash bins

Lead Manicurist

Tuscan Sun Spa & Salon-Fairmont, WV

January 2010 to May 2025

• Provided professional manicure and pedicure services to clients, ensuring high-quality results

• Maintained a clean and sanitary work environment by following strict sterilization procedures

• Consulted with clients to determine their desired nail shape, length, and color preferences

• Offered additional services such as hand massages or paraffin wax treatments for enhanced relaxation

• Stayed up-to-date with the latest trends in nail art designs and techniques

• Suggested suitable nail colors or designs based on client's skin tone and personal style preferences

• Ensured customer satisfaction by actively listening to client's needs and addressing any concerns or issues promptly

• Built a loyal clientele through exceptional customer service and attention to detail in every service provided

• Managed appointment bookings efficiently using scheduling software or manual systems as needed

• Educated clients on proper at-home nail care routines to maintain healthy nails between salon visits

• Collaborated with colleagues to create a positive team environment focused on delivering excellent customer experiences

• Assisted in training new manicurists on salon protocols, techniques, and best practices

• Implemented upselling strategies to increase revenue by promoting add-on services or retail products

• Maintained inventory of supplies including polishes, tools, lotions, creams etc., ensuring stock levels are always sufficient

• Participated in industry trade shows or workshops to stay updated on new products or techniques

• Demonstrated strong time management skills by efficiently completing appointments within scheduled timeframes

• Safely removed old polish using appropriate removers without damaging natural nails Manicurist/Pedicurist

Nails by Buff-Fairmont-WV

January 1990 to January 2010

I owned my own Business. So I did all the ordering, banking, scheduling, and the services

• Built strong relationships with clients through excellent customer service, resulting in a loyal client base

• Provided high-quality manicure and pedicure services to clients, ensuring their satisfaction and repeat business

• Maintained a clean and sanitary work environment by following strict sterilization protocols

• Stayed up-to-date with the latest trends in nail care techniques, colors, and styles to offer innovative services to clients

• Educated clients on proper hand and foot hygiene practices to promote healthy nails between salon visits

• Collaborated with colleagues to create themed promotions or events that attracted new customers and increased revenue

• Handled cash transactions accurately using point-of-sale systems while providing exceptional customer service

• Implemented new sanitation procedures in response to COVID-19 pandemic guidelines

• Developed personalized treatment plans based on individual client needs Education

Manicurist (Graduate)

Orlando Tech

January 1990 to December 1990

Received my license to start working. Been working the same job. 12th Graduate

East Fairmont High School-Fairmont, WV

June 1990

Basic classes in Highschool

High school diploma or GED

Skills

• Merchandising display arrangement

• Retail sales transactions

• Food service workstation cleanliness

• Management

• Product demos

• Retail math

• Sales transaction processing

• Organizational skills

• Communication skills

• Math

• Account opening

• Customer inquiry handling

• Greeting customers

• Merchandising

• Payment card processing

• Complaint handling

• POS systems

• Food labeling

• Deli counter experience

• Sweeping

• POS

• Assistant Manager Experience

• Retail price checking

• Bag packaging

• Phone communication

• Special order processing

• Retail Sales - Retail sales experience (More than 20 years)

• Processing cash transactions

• Order picking

• Computer operation

• Store opening/closing procedures

• Balancing cash drawers

• Productivity software

• Time management

• Food safety

• Cash register

• Grocery store

• Sales

• Trash removal

• Cross-contamination prevention

• Working with people with disabilities

• Sanitizing surfaces

• Client interaction via phone calls

• English

• Beverage refills

• Upselling

• Warehouse experience

• Hospitality

• Stocking

• Customer communication

• Janitorial experience

• Clean workspace maintenance

• Sanitation procedures

• Driving

• Data entry

• Front Desk

• Providing product information

• Teamwork

• Quality standards in production

• Refund processing

• Handling customer inquiries

• Windows

• Client relationship development

• Nail Care (10+ years)

• Customer relationship building

• Specialty store experience

• Cash handling

• Sanitation

• Food preparation

• Climbing

• Inventory management

• Table cleanliness maintenance

• Customer service

• Food & beverage industry

• Mobile devices

• Microsoft Outlook

• Maintaining an organized workspace

• Drink service

• Proper food storage

• Credit card payment processing

• Great customer service

• Food handling

• Marketing

• Pricing

• Nail Care

• Customer complaint resolution

• Computer skills

• Loyalty programs

• Mopping

• Safe work practices

• Customer returns handling

• Client rapport building

• Basic math

• Phone etiquette

• Serving

• Simple food item preparation

• Cross-selling

Languages

• English

Certifications and Licenses

Nail Technician License

Driver's License

ServSafe Food Handler Certification

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