Remote Customer Service & Admin Support Specialist

Dejaniece Reid

Remote United States

Phone: 843-***-****

Email: ***********@******.***

Professional Summary

Reliable and detail-oriented professional with experience in customer service, administrative support, and healthcare-related environments. Strong communicator with the ability to work independently, manage time effectively, and handle confidential information. Seeking a work-from-home position in customer service, virtual assistance, or administrative support. Core Skills

Remote Customer Service • Phone, Email & Chat Support • Data Entry & Documentation • Scheduling & Appointment Coordination • Microsoft Word & Basic Excel • Typing & Computer Navigation • Time Management & Organization • HIPAA & Confidentiality Awareness • Problem Solving • Multitasking

Professional Experience

Medical Assistant / Healthcare Support

Various Healthcare Settings Dates Available Upon Request

• Assisted with patient intake, documentation, and scheduling

• Managed electronic medical records while maintaining HIPAA compliance

• Answered phones and handled patient inquiries

• Provided administrative support to medical staff

• Maintained accurate data entry

Customer Service Representative

Retail / Office / Call Center Environment Dates Available Upon Request

• Handled high-volume customer interactions via phone and in person

• Resolved customer concerns professionally and efficiently

• Processed orders, payments, and account updates

• Maintained accurate customer records

• Met productivity and quality standards

Education

High School Diploma

Additional coursework or certifications available upon request

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