Remote-Ready Administrative & Cleaning Lead

melissa Byrd

Clarkrange, TN *****

***************@*****.***

+1-931-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Lead Cleaning Specialist

ADVANCE CLEANING SERVICE-Algood, TN

May 2024 to Present

• Supervised a team of XX cleaning crew members, ensuring efficient and high-quality service delivery

• Trained new crew members on proper cleaning techniques, safety protocols, and company policies

• Maintained inventory of cleaning supplies and equipment, coordinating with management for timely replenishment

• Performed regular inspections to ensure cleanliness standards were met or exceeded in assigned areas

• Resolved customer complaints promptly and effectively, maintaining positive relationships with clients

• Managed time efficiently to complete all assigned tasks within designated deadlines

• Utilized specialized equipment such as carpet cleaners, floor polishers, and pressure washers for deep cleaning projects

• Ensured compliance with health and safety regulations during all cleaning operations House Cleaner

Independent Self Employment-Jamestown, TN

March 2000 to February 2023

Office Assistant

Fentress Family Practice-Jamestown, TN

May 2003 to August 2005

I answered calls, made appointments, and I also worked in medical records. Team Lead

Education

medical office administration (some college, certification) Medvance Institute-Cookeville, TN

September 2009 to May 2010

Training program

Skills

• Restaurant experience

• Order fulfillment

• Google Sheets

• Supervising experience

• Sales

• Mac OS

• Outdoor work

• Adobe Acrobat

• Financial services

• Google Docs

• Budgeting

• Manufacturing

• QuickBooks

• Heavy lifting

• Administrative experience

• Employee engagement

• Care plans

• GPS

• Medical billing

• First aid

• Truck driving

• Technical support

• Order processing

• Management

• Quality control

• Pricing

• Word processing

• Marketing

• iOS

• Human resources

• Microsoft Word

• Warm calling

• Communication skills

• Unity

• Climbing

• Medical Billing

• Load & unload

• Floor care

• Post-production

• Grammar Experience

• Materials handling

• Analysis skills

• Commercial cleaning

• Record keeping

• Clerical experience

• Stocking

• Retail management

• Shift management

• Attention to detail

• Clinical trials

• Production planning

• Filing

• Live chat

• Client services

• Phone call management

• Public speaking

• Google Suite

• English

• Work ethic

• Residential Cleaning

• Financial Report Writing

• Warehouse experience

• Transcription

• Typing

• Telecommunication

• Mobile devices

• Organizational skills

• Groundskeeping

• Information management

• Medical coding

• Data entry

• Landscaping

• Financial Statement Preparation

• Crisis intervention

• Product demos

• Telemarketing

• Phone etiquette

• Hospitality

• Personal assistant experience

• Continuous improvement

• Detailing

• Microsoft PowerPoint

• Teamwork

• Multi-line phone systems

• Outside sales

• Inside sales

• Forklift

• Persuasion

• Writing skills

• Medical transcription

• Windows

• Microsoft Excel

• Research

• Industrial cleaning

• Cash register

• Staff supervision

• Google Drive

• Customer service

• Authentication

• Store management

• Customer support

• Math

• Search engines

• OSHA

• AI

• Microsoft Access

• Problem solving

• Passenger vehicle

• CRM software

• Geriatrics

• Proofreading

• Account management

• Data analysis skills

• Written communication

• Team management

• Cold calling

• Persuasive writing

• Door-to-door

• Magento

• Biological hazards

• Leadership

• Computer operation

• Computer skills

• Microsoft Outlook Calendar

• Bookkeeping

• Construction

• Underwriting

• Custodial experience

• Production inventory management

• Google Calendar

• Social media management

• Dry cleaning

• Serving

• B2B sales

• Microsoft Office

• Automotive buffing

• Empathy

• Merchandising

• Office management

• Java

• Direct sales

• Healthcare management

• Medical terminology

• Accounting

• Grocery store

• Cleaning

• Microsoft Outlook

• Excel data analysis

• Negotiation

• Basic math

• Caregiving

• Inventory management

• POS

• Residential cleaning

• Medical Coding

• Retail sales

• Shipping & receiving

• Team development

• Time management

• Team leadership

• Janitorial experience

• E-commerce

• Cash handling

Certifications and Licenses

Medical Billing and Coding

Present

Medical office administration

May 2010 to Present

Certified from MedVance Inst.

CPA

Driver's License

Certified Professional Coder

First Aid Certification

CPR Certification

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