Warehouse Operations Leader with Compliance Focus

Mark A. Jones

** ***** ***** *****: 561-***-****

Sacramento, CA 95823 Email: ***********@*****.***

Professional Experience

Detail-oriented warehouse supervisor with years of experience managing logistics operations and leading teams of 6 to 10 employees. Proven expertise in process improvement, training, and compliance management, resulting in enhanced productivity and safety. Skilled in warehouse management systems and quality assurance, with a strong focus on meeting tight deadlines and optimizing workflows. Seeking to leverage my leadership skills in a dynamic environment.

Warehouse Supervisor

Livingspaces Furniture • Sacramento, CA

September 2021 to November 2025

oCommunicate with the Team Members about the productivity goal and task ensuring they have a clear understanding and expectations of what needs to be done regarding daily tasks/ objectives and give a detailed report.

oAssist and check with the team to ensure their goals are met.

oPerform daily warehouse duties including but not limited to inbound (breaks, repacking. Outbound (pick and pack).

oOversaw daily operations of a busy warehouse, managing a team of 6 to 10 employees

oTrained new hires on proper equipment operation and safety procedures

oCollaborated with cross-functional teams to ensure timely delivery of products to customers

oScheduled shifts and assigned tasks based on workload priorities and employee skills

oMonitored employee performance, providing feedback and coaching as necessary for continuous improvement

oMaintained a clean and organized work environment in compliance with health and safety regulations

oDetermined staffing needs based on workload demands while adhering to budget constraints

oManaged the receiving, storing, and shipping of products while maintaining accurate records of all transactions

oDemonstrated strong problem-solving skills by resolving issues related to damaged or defective products efficiently

oMaintained compliance with regulatory requirements such as OSHA guidelines and hazardous materials handling protocols

o

Team Captain / Machine Operator

Construction Innovation • Sacramento, CA

August 2020 to September 2021

oOversaw quality control inspections ensuring compliance with engineering specifications.

oLed splicing operations and maintained accurate production records.

oSupported cell operations and forklift logistics to maintain workflow efficiency.

oSupervised a team of 6 warehouse associates, ensuring efficient and accurate processing of incoming and outgoing products

oMaintained a clean and organized work environment within the return area, ensuring compliance with safety regulations

o

Assistant Manager (Operations)

Circle K • Elk Grove, CA

September 2014 to April 2017

oManaged store operations including cash deposits, food orders, and compliance with regulations.

oBoosted sales through operational improvements and targeted marketing strategies.

oOversaw inventory rotation and planogram execution to maximize shelf life.

Store Manager

Dunkin’ Donuts • South Florida, FL

February 2007 to September 2013

oDirected day-to-day operations including HR, vendor relations, and cash management.

oIncreased sales by 30% and reduced payroll costs by 3% through process optimization.

oRecognized as one of Florida’s Top 10 Managers (2010).

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Operations Manager

ValueBiz • Charlotte, NC

August 2004 to November 2006

oSupervised warehouse staff in product assembly and shipping.

oEnhanced customer experience through showroom planning and product displays.

oResolved vendor and customer issues to ensure satisfaction.

(Earlier roles available upon request: Project Manager at JD Carton & Son, Economic Project Solution,

Draftsman at Traffic Control Systems, Maintenance Engineer at Ace Maintenance.)

Education & Training

Coursework in Business, Excelsior Community College, Kingston, Jamaica

Associates degree in AutoCAD Drafting, CDM Institute, Wayne, NJ

Certifications: Chemical agents (pepper and spray), Arrest, Search and Seizure, Workplace Violence. BSIS, Lean Certified,

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